Patients
Reviews of Nha Khoa Kim (Le Van Duyet, Binh Thanh).
Ho Chi Minh City, Vietnam. 141 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Nha Khoa Kim on Le Van Duyet is a branch of Vietnam's largest dental chain, backed by Temasek and ranked first in HCMC's 2025 government quality assessment. The chain has real infrastructure and chain-level quality standards but the review pool shows strong manipulation signals with 49 of 50 reviews at five stars, zero verified, no dates, and highly templated language. Dental tourists should treat this as a credible mid-tier chain option for straightforward work but seek independent verification of individual dentist qualifications before committing to major procedures.
Authenticity
4/10Baseline 6: real chain, external doctor names, website. -2: 49/50 five-star, 0 verified of 50, uniform template-style reviews, no dates. Final 4.
Treatment quality
5/10Baseline 6: HCMC Dept of Health #1 ranking 2025, chain quality control, Temasek-backed. -1 review manipulation. Final 5.
Cleanliness
6/10Baseline 6: separate treatment rooms, LED/endoscopic equipment per chair confirmed in listing, multiple reviews cite hygiene. No JCI verified. Final 6.
Team
5/10Baseline 5: 3 named dentists on WhatClinic but no qualifications listed. Chain has training programme. No individual credentials verifiable. Final 5.
Price value
6/10Baseline 6: implants ~$700 USD mid-range for Vietnam; one reviewer notes prices higher than competitors; transparent pricing cited across reviews. Final 6.
Tourist suitability
5/10Baseline 5: dedicated dental tourism page, Zalo/WhatsApp contact, Grab access, 10-15 min from D1 hotels. No airport transfer or English coordinator confirmed. Final 5.
What comes up well
- Ranked #1 by HCMC Department of Health in 2025 quality assessment
- Temasek-backed chain with Series B funding and institutional oversight
- Dedicated dental tourism page with Zalo and online booking
- Separate treatment rooms with LED and endoscopic equipment per chair
- Transparent pricing policy cited consistently across patient feedback
Points to weigh
- 49 of 50 reviews are 5-star with 0 verified; uniform template language and no dates suggest coordinated review campaign
- External WhatClinic report on Kim Dental (different branch) cites upselling and refund refusal
- No named dentist qualifications verifiable despite chain operating 50+ locations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 141 reviews
When I suggested changing the color of my porcelain teeth to a brighter one, they gave me reasonable advice so that it wouldn't look "over the top" compared to my face.
Reply from the clinic
Thank you so much for your 5-star rating for the clinic! Your satisfaction is the daily motivation for the doctors and staff at Kim Dental to continuously improve.
I could feel the dedication when the doctor checked each tooth after finishing to make sure.
Reply from the clinic
Your satisfaction is the daily motivation for the doctors and staff at Kim Dental to continuously improve. We are very grateful for your trust in using our services at Kim Dental.
The clean and comfortable waiting room helps me relieve stress.
The receptionists are very nice and the doctor is very professional. 5 stars
I was impressed when the doctor checked the joint and instructed me on how to chew to avoid jaw fatigue after the restoration.
When I wanted to whiten a little more, the doctor advised me to not damage the enamel.
I like that they are not afraid to take my feedback and make adjustments if needed.
I had pain after filling, they called to ask and give instructions on what to eat to reduce pain.
When they needed to make minor adjustments to the edges of the porcelain, they arranged a flexible time slot so it was convenient for me to come in.
Even though I arrived late in the afternoon, I was still admitted on time and didn't have to wait as long as I had feared.
The receptionist smiled pleasantly and answered all my questions patiently.
Every time I have a follow-up visit, I get a reminder via text message, which is very convenient so I don't forget my treatment schedule.
I was able to try the porcelain teeth on my mouth before they were officially fixed, helping to reduce errors.
Reply from the clinic
Kim Dental Clinic is grateful for your trust and 5-star rating. Your satisfaction is a great motivation for the doctors and staff at Kim Dental Clinic!
After getting my teeth restored, I tried eating and the chewing felt quite good, with no discomfort or misalignment.
I had my teeth polished and found them smoother. I felt very comfortable afterwards.
Reply from the clinic
Kim Dental Clinic is grateful for your time in leaving a 5-star review. Your trust is the driving force behind the continuous improvement of our services by the doctors and staff at Kim Dental Clinic.
When I arrived at Kim Dental Clinic on Le Van Duyet Street, the staff greeted me very gently and guided me thoughtfully through each step.
Private, cozy dental room helps me feel less anxious when entering treatment.
Reply from the clinic
Thank you for trusting and using the services at Kim Dental Clinic. Your satisfaction is the motivation for the daily efforts of the team of doctors and staff of the clinic.
I was advised to make minor adjustments after the porcelain was finished, they supported me to make adjustments immediately free of charge.
We went with a large group of friends, and there were people waiting in the lounge; the seating was relatively comfortable.
I did porcelain veneer service, the doctor carefully evaluated the tooth structure to make sure the tooth was not ground down too deeply.
I have a small feedback after doing porcelain, they fixed it immediately without complaining, I am very satisfied.
I used to be afraid of pain, the doctor gave me just enough anesthesia to make me feel at ease but not too much.
When I wanted to fix the porcelain edge, they fixed it for me without charging any extra fees.
I compared several dental clinics, and the positive aspect here is the balance between quality and attitude.
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