Patients
Reviews of Nha Khoa Kim (Le Van Duyet, Binh Thanh).
Ho Chi Minh City, Vietnam. 141 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Nha Khoa Kim on Le Van Duyet is a branch of Vietnam's largest dental chain, backed by Temasek and ranked first in HCMC's 2025 government quality assessment. The chain has real infrastructure and chain-level quality standards but the review pool shows strong manipulation signals with 49 of 50 reviews at five stars, zero verified, no dates, and highly templated language. Dental tourists should treat this as a credible mid-tier chain option for straightforward work but seek independent verification of individual dentist qualifications before committing to major procedures.
Authenticity
4/10Baseline 6: real chain, external doctor names, website. -2: 49/50 five-star, 0 verified of 50, uniform template-style reviews, no dates. Final 4.
Treatment quality
5/10Baseline 6: HCMC Dept of Health #1 ranking 2025, chain quality control, Temasek-backed. -1 review manipulation. Final 5.
Cleanliness
6/10Baseline 6: separate treatment rooms, LED/endoscopic equipment per chair confirmed in listing, multiple reviews cite hygiene. No JCI verified. Final 6.
Team
5/10Baseline 5: 3 named dentists on WhatClinic but no qualifications listed. Chain has training programme. No individual credentials verifiable. Final 5.
Price value
6/10Baseline 6: implants ~$700 USD mid-range for Vietnam; one reviewer notes prices higher than competitors; transparent pricing cited across reviews. Final 6.
Tourist suitability
5/10Baseline 5: dedicated dental tourism page, Zalo/WhatsApp contact, Grab access, 10-15 min from D1 hotels. No airport transfer or English coordinator confirmed. Final 5.
What comes up well
- Ranked #1 by HCMC Department of Health in 2025 quality assessment
- Temasek-backed chain with Series B funding and institutional oversight
- Dedicated dental tourism page with Zalo and online booking
- Separate treatment rooms with LED and endoscopic equipment per chair
- Transparent pricing policy cited consistently across patient feedback
Points to weigh
- 49 of 50 reviews are 5-star with 0 verified; uniform template language and no dates suggest coordinated review campaign
- External WhatClinic report on Kim Dental (different branch) cites upselling and refund refusal
- No named dentist qualifications verifiable despite chain operating 50+ locations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 141 reviews
The facilities are good, and the doctors and staff are friendly. The clinic is clean.
Reply from the clinic
Your satisfaction is the daily motivation for the doctors and staff at Kim Dental to continuously improve. We are very grateful for your trust in using our services at Kim Dental.
The doctor provided thorough advice, always outlining the risks, and the clinic was spacious and clean.
Reply from the clinic
Kim Dental Clinic thanks you for your trust and positive feedback. The enthusiasm of our doctors and the cheerful attitude of our staff are always what Kim Dental Clinic strives to maintain in order to provide the best experience for our valued customers. We are honored to serve you!
I appreciate the dedicated work ethic and meticulous care the dentists took in treating each tooth individually.
After getting my porcelain veneers, my friends complimented me a lot because the shape of my teeth looked beautiful and the color was natural, without revealing that I had veneers.
The color of my teeth after whitening looks very natural, not too bright and artificial like I had worried.
I felt respected because the doctor always listened to the patient's wishes before deciding on a treatment plan.
Reply from the clinic
Kim Dental Clinic sincerely thanks you for your trust and for sharing your experience. Listening to your wishes before proposing a treatment plan is always a principle that Kim Dental Clinic prioritizes, ensuring suitability and providing a feeling of respect and reassurance throughout the examination process. We look forward to continuing to accompany you in caring for your smile in the future.
I took my child to the doctor and was surprised by how patient and gentle the doctor was, helping the child cooperate well without being afraid.
Reply from the clinic
Response from the owner Edited a month agoYour satisfaction is the daily motivation for the doctors and staff at Kim Dental to continuously improve. We are very grateful for your trust in using our services at Kim Dental.
What pleased me was that the clinic always maintained impeccable hygiene, thoroughly disinfected the instruments, and replaced them in front of the patients.
Reply from the clinic
Kim Dental Clinic thanks you for your positive feedback on our space and facilities! For your safety, Kim Dental Clinic always invests in modern equipment and a sterile operating room to provide the most comfortable and safe experience for our customers. We look forward to serving you again in your future visits!
The porcelain veneers I had done here retain their color very well; they remain durable and beautiful after a long time, and I can eat and drink comfortably without any discomfort or irritation.
Reply from the clinic
Kim Dental Clinic is grateful for your time in providing feedback on your dental experience! Your satisfaction is the daily motivation for the doctors and staff at Kim Dental Clinic to continuously improve.
The waiting area is airy, the seating is comfortable, and there's plenty of water available, so the waiting time isn't unpleasant at all.
Reply from the clinic
Kim Dental Clinic sincerely thanks you for taking the time to share your experience. Our waiting area is always carefully designed to be spacious, clean, and comfortable, with readily available seating and refreshments to help you feel at ease while waiting. Your satisfaction is the driving force behind Kim Dental Clinic's continuous improvement in service quality. We look forward to welcoming and caring for you again during your future visits.
The consultant was lovely and explained my dental condition using intraoral scans, which helped me understand my problem better.
The service prices were clearly and transparently stated from the start, so I felt completely at ease deciding to receive treatment here without worrying about any unexpected costs.
I took my mother to get dental work done and I'm truly grateful to the team of doctors because they were gentle and especially attentive to elderly people, which made my mother feel very reassured.
Reply from the clinic
Kim Dental Clinic sincerely thanks you for trusting us and bringing your mother for examination and treatment. The peace of mind and comfort of elderly patients is always a top priority for our team of doctors, from gentle procedures to close monitoring throughout the dental implant process. Your mother's peace of mind is a great encouragement for Kim Dental Clinic. We look forward to continuing to accompany and care for your family in the future.
I had my porcelain veneers done here over a year ago, and my teeth still look beautiful and natural, and I can eat and drink completely comfortably.
Reply from the clinic
Thank you so much for your 5-star rating for the clinic! Your satisfaction is the daily motivation for the doctors and staff at Kim Dental to continuously improve.
My dental implant experience here exceeded my expectations because the doctor explained everything clearly and performed the procedure gently. After the procedure, I experienced almost no pain and was able to eat and drink comfortably within just a few days.
Thanks to proper treatment, my teeth have improved significantly, making me more confident when speaking.
I feel reassured knowing that all my personal information and treatment records are stored clearly.
I particularly liked the way the clinic organized its modern space, creating a feeling of being in an international center.
The service was excellent. The reception staff were cheerful and enthusiastic. The dentist was friendly. Thanks, Kim Dental Clinic.
I've never had my teeth cleaned so painfully before; they weren't gentle at all.
The treatment process is well-organized, so it doesn't take as long as in some other places.
The staff explained the price list in detail, helping me understand each fee and avoiding any confusion.
I felt comfortable because the clinic was always clean and well-ventilated.
The consultants were very helpful, and the doctors were very attentive.
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