Patients
Reviews of Nha Khoa Hi-Care.
Da Nang, Vietnam. 386 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Hi-Care Dental is a Ministry of Health-licensed Da Nang specialist clinic focused on implants and orthodontics, led by a named founder with documented hospital training and 1,000+ implant cases. Reviews are overwhelmingly positive from local patients, with premium implant brands and an on-site CT scanner confirmed, but a credible Western review raising protocol concerns (no rubber dam, rushed filling) and zero verified reviews across 386 total suggest the 4.98-star average warrants caution for high-value planned dental tourism work.
Authenticity
5/10Baseline 6: named founder, MoH license cited, 386 Google reviews. 0 verified reviews out of 50, near-uniform 5-star pattern (-1). One reviewer alleges good reviews solicited (-1). Final 5.
Treatment quality
6/10Baseline 7: 1000+ implant cases, Straumann/Osstem brands, CT scanner on-site per review. One Western reviewer cites no rubber dam, 10-min filling, below international protocol (-1). Final 6.
Cleanliness
7/10Baseline 7: multiple independent reviews describe clean, new facility; private treatment rooms noted in profile. No negative cleanliness reports. Final 7.
Team
6/10Baseline 7: Dr. Huynh Trong Hieu named, HCMC Univ of Medicine grad, hospital experience cited. Only one named doctor; broader team credentials unverified (-1). Final 6.
Price value
7/10Baseline 7: claims competitive Da Nang pricing, uses premium implant brands (Straumann, Osstem, Neodent, Megagen). No published price list found online. Reasonable for specialist implant clinic.
Tourist suitability
5/10Baseline 6: porcelain crowns in 2 days stated, Da Nang airport 6km, online booking available, some English-language reviews. No dedicated English liaison, no website (-1). Final 5.
What comes up well
- Ministry of Health license No. 01170/DNA-GPHD independently citable
- Straumann, Osstem, Neodent, Megagen implant systems used
- On-site CT scanner confirmed by independent patient review
- Dr. Huynh Trong Hieu: HCMC Univ of Medicine + hospital experience
- Porcelain crowns completed within 2 days per clinic
Points to weigh
- One reviewer alleges good reviews are solicited; 0 of 386 reviews verified
- Western patient reports filling done without rubber dam in 10 minutes -- below international protocol
- No clinic website; no published pricing; limited English-language support evidence
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 386 reviews
I had dental implants done at Hi-Care, and one tooth was completed after 3 months. The doctor was highly skilled, the procedure was comfortable, and the staff were extremely attentive and enthusiastic. 5 stars!
I had two wisdom teeth extracted at the dental clinic. Dr. Hieu was very gentle during the extraction; it wasn't painful at all, unlike what I had imagined. The staff at the dental clinic were very enthusiastic and dedicated. 🥰 …
Reply from the clinic
Hi Care Dental Clinic would like to thank you for trusting and using our services ^^
The doctor was very enthusiastic, provided thorough advice, and was gentle during the procedure. The clinic staff were friendly and attentive, making patients feel comfortable.
Reply from the clinic
Thank you for trusting and using the services at Hi - Care Dental Clinic. Wish you and your family good health ❤
I came here to get a root canal and had a better experience than expected. The doctor was very skillful, almost no pain at all. This is the first time I have been to a dentist so gently. There is also a CT scanner here which is new and modern so I don't have to go elsewhere, it's quite convenient and fast. The facilities and equipment are also complete, I find them all new, clean, and the…
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receptionists are very enthusiastic!
Reply from the clinic
Thank you for trusting and using the services at the Dental Clinic ♥️
Until now, I have only done my teeth in Saigon, I have not found a place in my hometown that I can trust because I am also afraid of pain. This time my baby had a toothache, I was introduced and then I found out that everyone rated Hi-care Dental Clinic as very OK. I decided to bring my baby there, the Dental Clinic really made me very satisfied, from the consultation to the doctor's expertise. My…
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baby had his first tooth done and did not feel scared, did not cry about pain when he came home, the doctor also instructed on how to care for and protect his teeth to limit cavities. I will definitely recommend this reputable place to my relatives :))
Do NOT recommend, they aren't qualified. No rubberdamb. No anastatics were suggested, so you gotta ask for it. But was suggested tooth removal 👍 Eventually, he agreed that tooth filling would work either. Yes, they were polite and the clinic was clean, but come on, where is the rubberdamb? Oh, and all the good feedbacks are just asked to be done. The real people are usually happy they are over…
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with the problem so they text good things. I've been to many clinics in different countries, and this is one of the worst quality I think I got. Got my tooth fixed within 10 minutes. This is usually how long polishing the filling takes! I know there are no other better options in Danang, so I'd suggest to visit the clinic only for emergencies.
Reply from the clinic
Response from the owner Edited 4 months agoHello. We are very sad to see your 1-star review. I immediately searched our patient system and no one named Nick Jacobson. The time to complete a tooth filling is 20-30 minutes for 1 tooth including filling and adjusting the filling, not 10 minutes as you said. Our doctor graduated from Ho Chi Minh City University of Medicine and Pharmacy and has 10 years of experience in dental care for customers, has a practice certificate issued by the Ministry of Health with full expertise to advise you on how to resolve dental problems. For tooth extraction, wisdom teeth and severely infected, broken teeth will be prescribed by the doctor to be extracted, that is the correct indication and the doctor is fully qualified to prescribe for you. All doctors and nurses at Hi-Care Dental Clinic have a practicing certificate issued by the Department of Health. They have full expertise and qualifications to advise and treat you according to the dental treatment process according to the Vietnam Dental and Maxillofacial Industry. In addition, all feedback on this google map is 100% from our real customers after using the service in our dental clinic, not fake. They have used our service and are satisfied so they give a review. If customers are not satisfied, they will never give a 5-star review, and in fact we currently have more than 600 5-star reviews from customers on google map and 900 5-star reviews on facebook. Did you mistake our clinic for another clinic? Help us check again to confirm it because it’s really necessary. We are Hi-Care Dental Clinic, address 652 2/9 street, Hoa Cuong district, Da Nang, help me to check again. Hello. We are very sad to see your 1-star review. I searched right in our patient system and did not find anyone named Nick Jacobson. The time to complete a filling is 20-30 minutes for 1 tooth, including filling and adjusting the filling, not 10 minutes as you said. Our doctors graduated from Ho Chi Minh City University of Medicine and Pharmacy and have 10 years of experience in dental care for customers, have a practice certificate issued by the Ministry of Health with full expertise to advise you on how to solve dental problems. For tooth extraction, wisdom teeth and severely infected, broken teeth will be prescribed by the doctor, which is the correct indication and the doctor is fully qualified to prescribe for you. All doctors and nurses at Hi-Care Dental Clinic have practice certificates issued by the Department of Health. They have full expertise and qualifications to advise and treat you according to the dental treatment process of the Vietnam Dental and Maxillofacial Industry. In addition, all feedback on this Google Map is 100% from our real customers after using the service at our dental clinic, not fake. They have used our service and are satisfied so they left a review. If customers are not satisfied, they will never rate 5 stars, and in fact we now have more than 600 5-star reviews from customers on Google Map and 900 5-star reviews on Facebook. Are you confusing our clinic with another clinic? Please double-check to confirm because this is really necessary. We are Hi-Care Dental Clinic, address 652 2/9 Street, Hoa Cuong Ward, Da Nang City, please double-check for me.
The dentist performed the procedure painlessly, gently extracting the baby's tooth.
The staff are enthusiastic and dedicated, providing extremely gentle and painless root canal treatment.
Reply from the clinic
Hi Care Dental Clinic would like to thank you for your trust and support. We wish you and your family good health ♥️
The doctors are dedicated, the staff are gentle and attentive, and the ladies here are very kind.
Wisdom tooth extraction was painless, the doctor provided thorough advice, and everyone at the dental clinic was friendly. I recommend this dental clinic.
The clinic is professional, and the dentists and staff are all very enthusiastic and gentle. Service 10000 points 🩵 I finished my periodontal treatment and no longer feel any pain. I recommend this dental clinic to everyone 🙌🫶🩵 Thank you very much to the dentists and staff 🫶
Reply from the clinic
Hi Care Dental Clinic would like to thank you for your trust and support. We wish you and your family good health ❤
I had my dental work done here, everyone is friendly, my root canal treatment here was painless, everyone should come here.
I had my teeth done here, including a deep clean and fillings. They did a thorough job, took good care of my teeth, and the staff were friendly.
The service was excellent; the staff were very welcoming and beautiful.
The procedure was gentle and painless. The doctor provided attentive advice, and everyone was friendly and cheerful 🥰 …
A pleasant and satisfying experience. The masseuse performed the service aesthetically.
My 3-year-old had a dental filling done, everything was great from the care to the procedure. The staff were enthusiastic and gentle with the customer, and the price was reasonable. I don't know about the durability yet, but I hope it will last a long time, haha. If we're lucky, I'll come back again. Thankfully, my child was well-behaved and cooperative with the staff.
Reply from the clinic
Hi-Care would like to thank you for your trust and for choosing our clinic as your partner in your journey to healthy oral care. 💙
Rcm is the place to get your wisdom teeth extracted, everyone. They have enthusiastic advice, excellent customer service, and most importantly, the extraction is painless. If you're afraid of pain, go there right away! I was really scared too, but it really wasn't painful.
It is a very good dental clinic. I walked in without prior appointment and within 30 minutes my issue was fixed. I recommend it
I received my treatment here; the staff were friendly and the doctors were highly skilled.
I had a difficult tooth extracted on this side, it only hurt a little because it was a tough tooth, the pain was gone by the second day. Everyone was friendly, the extraction wasn't really painful.
My dental experience here is absolutely 10/10! ☺️ The staff are super cute, speak gently, and take care of everything. The dentist is excellent, works carefully and very gently, without any discomfort or pain. I had root canal treatment, fillings, and crowns done here, and the results were much smoother than I expected. Throughout the process, the staff were also very attentive and caring. 😍
The staff were friendly. They worked gently and cared for the patients. The implant procedure was painless. Vy and Nhi, in particular, provided enthusiastic and attentive advice.
I visited two years ago for molar cavity treatment and was very satisfied. I visited again after two years for another molar cavity treatment, and it is a trustworthy clinic due to their excellent skills.
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