Patients
Reviews of Nha Khoa Ha Noi.
Hanoi, Vietnam. 76 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Nha Khoa Ha Noi is a community clinic in Cau Giay Hanoi with a strong extraction reputation and affordable pricing, attracting a volume of local patients through word-of-mouth referrals. Two serious 1-star complaints undermine confidence: one describes a bait-and-switch pricing scheme, and another details an extraction performed without X-ray on an acutely inflamed tooth, resulting in prolonged bleeding and gum recession. No named doctors appear across 50 reviews, which limits accountability and tourist suitability.
Authenticity
5/104.89/76, LIGHT deduction (-1 auth). No named doctors in 50 reviews triggers no-named-doctors cap (auth max 5). Some genuine substantive reviews but also repeated identical praise patterns.
Treatment quality
6/10Extraction outcomes mostly positive, PRF technique mentioned. 2 serious complaints: extraction on inflamed tooth without X-ray (gum recession 2 years later) and bait-and-switch billing.
Cleanliness
7/10Modern facilities and clean environment cited by multiple reviewers. No hygiene or sterilization concerns in any review.
Team
3/10No named doctors in 50 reviews. Team capped at 3 per no-named-doctors rule. Generic enthusiastic praise; 2 patients reported poor clinical judgment and deceptive billing.
Price value
5/10990k VND impacted wisdom extraction praised as cheap. Serious bait-and-switch complaint: agreed 700k VND then demanded 1M more after treatment. Mixed pricing reliability.
Tourist suitability
5/10Cau Giay inner Hanoi, PRIMARY zone. No website present. No named doctors, bait-and-switch complaint, and extraction-without-X-ray incident reduce tourist reliability despite location advantage.
What comes up well
- Cau Giay inner Hanoi, PRIMARY tourist zone
- 990k VND impacted wisdom extraction praised as affordable
- Post-extraction follow-up messaging documented
- PRF technique available, advised in 5-star review
Points to weigh
- Bait-and-switch: 700k VND agreed then 1M VND demanded post-treatment
- Extraction without X-ray on inflamed tooth led to 2-year gum recession
- No named doctors in 50 reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 76 reviews
I spent two years of my youth here getting braces, and it was totally worth it. The staff are so enthusiastic and dedicated to everything they do ❤️❤️ Love you!
Reply from the clinic
Thank you for trusting the clinic ❤️
I had root canal treatment at the clinic. It was gentle and painless. Thank you so much to the doctor and the clinic.
I had my child's root canal treated here. The doctor was very careful and enthusiastic.
I got braces here, the doctor is enthusiastic, the dentistry is clean, I'm very satisfied
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