Patients
Reviews of MedDental Hanoi.
Hanoi, Vietnam. 96 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.8 out of 10
Overall score
MedDental is a 9-branch Hanoi network affiliated with Medlatec Group, staffed by named PhD and Masters-level dentists and holding Diamond Invisalign Provider status. Treatment quality concerns are notable: a crown failure recurring 3 times and an unresolved multi-visit case suggest inconsistent clinical outcomes. No published pricing and absent tourist logistics limit its appeal to international patients.
Authenticity
7/10Baseline 8: real Medlatec-affiliated clinic, 5 named doctors, Diamond Invisalign Provider, MoH licensed, 96 Google reviews. -1 light review pattern no verification badges. Final 7.
Treatment quality
5/10Baseline 7: Dentium implants confirmed, PhD/Masters team. -1 crown fell out 3x repeated failure. -1 unresolved multi-revisit case low-skill complaint. Final 5.
Cleanliness
7/10Baseline 7: Medlatec Group affiliation implies institutional standards. No specific equipment details or ISO cert numbers on website. No cleanliness complaints in reviews. Final 7.
Team
6/10Baseline 7: 5 named doctors TS.BS PhD-level and ThS-BS Masters-level, real Vietnamese qualifications, 30-doctor network. -1 staff yelled at child and abandoned case. Final 6.
Price value
5/10Baseline 5: No published pricing on website. Medlatec Group mid-range positioning implied but unverified. Cannot score higher without transparent pricing. Final 5.
Tourist suitability
5/10Baseline 7: Hai Ba Trung is primary tourist zone. -2 no English coordinator, no airport pickup, no WhatsApp or international contact logistics confirmed on website. Final 5.
What comes up well
- Part of Medlatec Group, a large established Vietnamese medical network
- Diamond Invisalign Provider status (verifiable)
- 5 named doctors with PhD and Masters-level qualifications
- Dentium implant brand confirmed
- Ministry of Health licensed with advertising permits
Points to weigh
- Crown fell out 3 times in same patient -- repeated restorative failure
- Multi-revisit unresolved case suggests inconsistent clinical skill
- Staff behavioral incident: yelled at child patient and abandoned case
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 96 reviews
The service quality is good. My two children come here regularly for check-ups and examinations.
This was my first time at MedDental, having my wisdom tooth extracted. Dr. Long was gentle and friendly, and the staff were very enthusiastic. The extraction was so smooth, it felt like nothing at all. Thank you so much! 😊😊😊 …
My father lost all his lower right molars and many of his teeth were loose, making chewing very difficult. We visited several dental clinics but hadn't found one we were satisfied with. We were quite confident in Meddental because it's part of the Medlatec system, has modern and well-equipped facilities, and the doctors are very dedicated and caring. So, my father decided to have three implants…
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placed there. I thought having multiple implants placed at once would be very painful, but thankfully, after the procedure, he only needed one painkiller. He said it was even more comfortable than his previous tooth extraction. Thank you to the doctors at Meddental, 87 Bui Thi Xuan.
I lost my first time in Meddental. My friend dragged me to go there because he was getting braces. The doctor examined me very carefully and luckily there were no serious problems, just needed a routine cleaning. I had never had my teeth cleaned before so I was quite confused. Before doing it, he told me to do it a little harder to clean it, but I still felt it was so smooth and gentle that my…
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eyes were sore. The place was very pleasant, no wonder my friend dragged me there. When I got home, I told him and the whole family wanted to make an appointment to go for a check-up 😂
My kids are very afraid of going to the dentist, but when they come here, they don't want to go home. The clinic is clean, the equipment looks modern, and the doctors are both pretty and skillful. The examination and consultation are enthusiastic. Normally, they cry a lot, but when they come here, they listen well and get gifts after the treatment. Every time they have a toothache, they ask to…
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come here to have it done.
I am using the clear braces service at Medlatec Bui Thi Xuan Dental Clinic. I find it very professional from the beginning to the end of my dental work, all the doctors are very dedicated, enthusiastic and very cheerful. Clear braces help me feel confident, charming and have a bright smile. I feel really comfortable here, you should come here to feel it!
I learned about MedDental through a friend's recommendation, because it is a hospital system, I also trust and put my trust in the clinic. I brought my father here to treat a broken tooth. I was quite surprised because the staff welcomed me warmly, I have been to many places but have not received such attentive care. The examination did not take too long, the room was clean, the doctor was young…
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but gave detailed advice, I felt secure when he explained the treatment process to my father. The doctor did not hesitate to answer questions, after that my father was treated immediately, when I came home and saw that my father was no longer in pain, I was also happy for him. Thank you to the clinic for taking good care of my father, and the service made me very satisfied. I will definitely continue to trust the clinic and introduce many friends to the clinic. Thank you to the clinic once again.
Due to my habit of drinking coffee and tea, my teeth were quite stained, which made me very self-conscious when I smiled. I researched many dental clinics on social media and chose Meddental - 87 Bui Thi Xuan for my treatment. What impressed me most was the warm and dedicated welcome from the staff when I entered. After the doctor explained the whitening process, I felt quite reassured because I…
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had heard people say that whitening would be painful and cause sensitivity, so I was a little hesitant. Before the whitening, the doctor and assistant thoroughly cleaned and polished my teeth. During the procedure, I was asked if I felt any pain or discomfort anywhere, and I only felt tired from lying in the dental chair for over an hour. After the whitening, my teeth were 3 shades whiter than before. The doctor also gave me very detailed instructions on proper oral hygiene and diet to protect and maintain the white color of my teeth for a long time. After the teeth whitening treatment, I didn't experience any pain or sensitivity at home, and I was even able to eat ice cream. I'm very happy that I chose a reputable dental clinic to help me have beautiful white teeth. I'm truly grateful to the team of doctors and staff here; their dedicated service has made MedDental a place I can trust and hope for. I will recommend my family and friends to use the clinic's services. Now I'm confident communicating with everyone with these beautiful white teeth.
I hadn't dared to smile brightly for 20 years because my teeth were quite short and people teased me about my gummy smile. I was worried about how to improve my smile, and by chance, a friend recommended Meddental Dental Clinic at 87 Bui Thi Xuan Street. There, the doctor examined me and advised me on a gum reshaping procedure to improve my smile. The procedure involved meticulous measurements and…
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design, and the anesthetic injection was a little stinging. After the surgery, I felt a slight stinging sensation, like a canker sore, but that very night I still asked my friend to take me out for chicken feet – I even gnawed on them! In the following days, I ate a lot, but I followed the doctor's advice to rinse my mouth thoroughly after eating to prevent inflammation. A week later, I went for a follow-up appointment to have the stitches removed, and my teeth were noticeably longer. I could smile brightly without feeling self-conscious anymore. I am very grateful to the doctor and the team for giving me back my confidence and a beautiful smile.
"After much deliberation and research at many places, I decided to choose Meddental for my braces. When I came to the clinic, I felt the dedication and care of the doctors and staff, along with the modern and high-quality equipment, so I decided to get my braces done there without hesitation. Before getting the braces, I had X-rays and photos taken, and then a full scan of both my upper and…
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lower jaws to see how my teeth would change after the braces were fitted. Before getting the braces, I had been lurking in orthodontic groups and thought I wouldn't be able to eat anything after getting braces. But after getting braces, I can eat anything, and I'm even fatter than before. Now I'm about to have my braces removed and I'm completely satisfied with my orthodontic treatment at Meddental. My relatives and friends have also experienced many services at the clinic, such as IPL implantation, wisdom tooth extraction, and braces, and everyone is satisfied."
"My journey to get my teeth extracted. I happened to find Meddental Dental on Facebook, so I booked an appointment because I'd recently been experiencing some pain in my molars. I visited their branch at 87 Bui Thi Xuan and was quite surprised by the high-quality, modern equipment. The staff were enthusiastic and attentive. Normally, I'm quite talkative, but once I was in the dental chair, I was…
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as docile as a puppy. Before getting in the chair, I was told to raise my hand if it hurt so the doctor would know, but I didn't even feel any pain. I thought I was still getting an anesthetic injection, but it turned out they had already pulled out my little tooth. I was still engrossed in listening to music, and the doctor had to remind me several times to bite down on the cotton swab, but I was still bewildered and didn't understand what was happening. And three wisdom teeth were removed so gently. The doctor who extracted my teeth was Dr. Long. After the extraction, saying it didn't hurt would be a bit dishonest; there was a slight throbbing pain, but rest assured..." I took a painkiller and immediately drank a cup of bubble tea. My body heals quite quickly, so I'm able to go about my normal activities; overall, everything's fine. I've also recommended this place to my relatives for tooth extractions and other services. Everyone is very happy to have found a trustworthy place to experience the service.
The doctors are highly skilled and professional, and the consultants are friendly and enthusiastic. The clinic is clean and has good infrastructure. The price is a bit high, but it's commensurate with the quality of service. My family and I are very satisfied and will return to use their services. We wish the clinic continued success!
I went for a wisdom tooth extraction. The 4D scan would cost 300,000 VND if I didn't have the extraction. Okay, no problem. But during the consultation, the doctor briefly explained my condition. However, the sales staff gave a very inaccurate price quote, especially regarding the tartar buildup and pointing to the areas in the image. My tartar had been removed almost two months ago, and when I…
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went for a check-up at another clinic, they said it wasn't tartar, just that the two teeth were growing too close together, which is why it was visible in the image. After the price quote, I was shocked because it wasn't the advertised 1.5 million VND for two teeth. I knew that misaligned teeth would incur extra costs, but after the consultation, the price went up to over 5 million VND for two teeth. They also exaggerated my dental condition to close the sale. So I didn't want to have the extraction done there and went to another clinic. They said everything was normal, unlike here. I'm quite disappointed that a large clinic has such poor staff.
Excellent dental service, enthusiastic doctor's consultation, attentive and thorough care upon arrival. I had my wisdom tooth extracted at Medlatec and felt no pain; I even went out for drinks and food the night before the extraction 🤣. The doctor's skills are top-notch 👍🏻👍🏻 …
I recently had three impacted wisdom teeth extracted at Meddental's Thanh Xuan branch, and I'm really satisfied. Dr. Dao Xuan Quang performed the procedure very gently and professionally. You should definitely give it a try!!!
I am having braces at Med and I am very satisfied with the doctors here. Except for not knowing if it is a dentist but the behavior is extremely poor as if the dental clinic is doing well but then a piece of trash affects the other good people at the dental clinic. I went to check my teeth and completed the installment payment procedure with an attitude of disrespect for customers and intended…
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to beat the customer in front of many other customers. And other dentists had to stop the uneducated behavior of Dr. DANG TRAN CUONG. The dental clinic should review the group of bad apples that ruin the pot. It is really bad when I always trust and use the services at Med but encounter a case of a doctor who is more than bad, DANG TRAN CUONG. Lack of awareness affects Dr. Nguyen Duy Hung, the founder of MED.
Clean and airy clinic. Friendly staff. Modern equipment, gentle doctors. Will continue to come back.
Excellent service, I had a tooth extracted here and it was very comfortable, I didn't need any painkillers at all 🥰 …
The dental clinic is clean, the staff are friendly, and the dentist is lovely. I am very satisfied and will definitely return for their services.
Never coming back. They're scammers. They say one thing and do another. Their business practices are unethical.
Customers with PVI insurance will not be reimbursed for services used at this facility.
Clean clinic, young and enthusiastic staff. Very professional level, following the process. The infrastructure is quite good. The clinic seems to be bought by Medlatec Hospital. I went to Medlatec for a check-up and was given a voucher. Luckily the receptionist called to remind me, otherwise I would have missed it. But when I came to use the voucher, I was very satisfied, got examined, had an…
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x-ray taken, and received enthusiastic advice. After removing tartar, I gave a tip to the person who did it, but he refused to accept it, so embarrassing. I wish the clinic will always maintain its professionalism like now and will develop more and more!
I have 4 crooked wisdom teeth. At first, I was quite shy, then a friend who had them pulled out before demoed that the doctor pulled them out very quickly and without any pain, so I was determined to go and solve it once and for all. Oh, after the extraction, I didn't think it would be that easy. I'm the type of person who doesn't even dare to get their ears pierced, but this crooked wisdom…
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tooth is so painful that I can't stand it, but I'm really scared of the pain. Luckily, the doctor is good at getting my 4 wisdom teeth out in a flash, but even though I was determined, I was still very nervous. If you're still scared, don't worry, go and get them pulled out. The music is soothing, just feel it, you never know when the tooth will be extracted. #bestexperienceever
I really like Dr. Binh and Dr. Hung; they are very gentle and enthusiastic in their consultations.
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