Patients
Reviews of Herident Dental.
Hanoi, Vietnam. 62 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Herident is a 25-year Hanoi dental group with named senior specialists and strong procedural depth across orthodontics, implants, and oral surgery. Facilities are modern and spacious, staff praised for gentleness and anxiety management. Google rating near-perfect but review volume is moderate and a duplicate pair was identified.
Authenticity
5/10Google 4.98/62 triggers MEDIUM deduction (-2). Near-identical review pair (Dang Hoang Anh / Chau Hoang) suggests possible facilitated duplicates.
Treatment quality
7/10MEDIUM -1. Orthodontics with follow-up confirmed. Senior specialists including maxillofacial dept head. Western tourist wisdom tooth removal praised.
Cleanliness
8/10Spacious, modern, beautiful facilities consistently noted. Multiple reviewers highlight professional clean environment.
Team
8/10Dr. Ha, Dr. Thoa, Dr. Thuy named directly in reviews. Staff praised for anxiety management and gentleness. English service confirmed.
Price value
7/10Mid-range Hanoi pricing. Good value noted across reviews. 25-year-old group with specialist credentials justifies rates.
Tourist suitability
5/10Outer Hanoi DOMESTIC zone. English confirmed via Western tourist review. Good access but off main tourist circuit.
What comes up well
- Named specialists: Dr. Ha, Dr. Thoa, Dr. Thuy with senior credentials
- Western tourist wisdom tooth removal with positive anxiety support
- Orthodontic treatment with confirmed post-treatment follow-up
- Spacious modern facilities praised across multiple reviews
- 25-year track record with maxillofacial specialist on team
Points to weigh
- MEDIUM manipulation: 4.98 Google rating on 62 reviews triggers -2 auth deduction
- Near-identical review pair (Dang Hoang Anh / Chau Hoang) suggests possible facilitated duplicates
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
10/10 rating for this dental clinic; the doctors and receptionists are very enthusiastic.
Big, beautiful dental clinic, good doctors from Hanoi Medical University so you can rest assured 🥰 …
The clinic is clean and well-maintained, and the doctors are dedicated, attentive, and highly professional. Customer service is excellent, with regular follow-ups with patients.
I worked as a TTR service provider: overall I'm satisfied, please don't tear the flowers in front of me as it feels disgusting, thank you very much.
Reply from the clinic
Herident Dental Clinic would like to thank you for your support and feedback. We appreciate your comments and will take them into consideration to improve our service in the future. We wish you continued good health and happiness.
The clinic is extremely clean, the staff are attentive, and the doctors are careful, gentle, and highly professional.
The clinic is spacious and clean, and the staff are enthusiastic and friendly.
The clinic is clean and beautiful. The doctors, nurses, and staff are professional and dedicated. I will recommend this dental clinic to my friends and family.
After experiencing the services at Herident Dental Clinic, I am very satisfied, it was more than excellent.
The doctors are very enthusiastic and dedicated. The clinic is excellent. Highly recommend it to everyone.
The dental clinic is great, the examinations are thorough, and everyone is very happy.
Highly qualified doctors, welcoming and enthusiastic consultation. Thank you Herident Dental Clinic for giving me a wonderful experience.
The clinic is highly professional, the staff are enthusiastic, and the clinic itself is exceptionally clean.
I've tried many dental services, but this place gave me the best experience. I highly appreciate the service, the expertise, and everything else. I will definitely come again.
Reply from the clinic
Herident Dental Clinic sincerely thanks you.
Through my experience, I am very satisfied with the consultation and care services that resulted in safe and effective teeth whitening.
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