Patients
Reviews of Herident Dental.
Hanoi, Vietnam. 62 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Herident is a 25-year Hanoi dental group with named senior specialists and strong procedural depth across orthodontics, implants, and oral surgery. Facilities are modern and spacious, staff praised for gentleness and anxiety management. Google rating near-perfect but review volume is moderate and a duplicate pair was identified.
Authenticity
5/10Google 4.98/62 triggers MEDIUM deduction (-2). Near-identical review pair (Dang Hoang Anh / Chau Hoang) suggests possible facilitated duplicates.
Treatment quality
7/10MEDIUM -1. Orthodontics with follow-up confirmed. Senior specialists including maxillofacial dept head. Western tourist wisdom tooth removal praised.
Cleanliness
8/10Spacious, modern, beautiful facilities consistently noted. Multiple reviewers highlight professional clean environment.
Team
8/10Dr. Ha, Dr. Thoa, Dr. Thuy named directly in reviews. Staff praised for anxiety management and gentleness. English service confirmed.
Price value
7/10Mid-range Hanoi pricing. Good value noted across reviews. 25-year-old group with specialist credentials justifies rates.
Tourist suitability
5/10Outer Hanoi DOMESTIC zone. English confirmed via Western tourist review. Good access but off main tourist circuit.
What comes up well
- Named specialists: Dr. Ha, Dr. Thoa, Dr. Thuy with senior credentials
- Western tourist wisdom tooth removal with positive anxiety support
- Orthodontic treatment with confirmed post-treatment follow-up
- Spacious modern facilities praised across multiple reviews
- 25-year track record with maxillofacial specialist on team
Points to weigh
- MEDIUM manipulation: 4.98 Google rating on 62 reviews triggers -2 auth deduction
- Near-identical review pair (Dang Hoang Anh / Chau Hoang) suggests possible facilitated duplicates
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
Absolutely amazing had my wisdom teeth removed and I’m usually really terrified about the dentist but they we really good with helping me not be afraid and very quick. Highly recommended ❤️
I am extremely satisfied with the service at the dental clinic. The doctors here are not only highly skilled but also very dedicated, clearly explaining every procedure so that I felt at ease using their services. The staff, from the receptionists to the doctor's assistants, are incredibly professional, friendly, and attentive. The clinic space is clean, modern, and creates a safe and…
Read the rest of this review
comfortable atmosphere. I had my teeth whitened here and the results exceeded my expectations. I will definitely return and recommend Herident Dental Clinic to my friends and family!
The attitude of the security guard watching the bus this morning between 10 am and 10:30 am was unacceptable; he was rude and inconsiderate many times (this is unrelated to the skill and customer service of the clinic).
Reply from the clinic
The clinic sincerely regrets your negative experience with the attitude of our parking attendant. We acknowledge your feedback and will work with the relevant department to improve service and prevent similar incidents from happening again. We hope you understand and continue to provide feedback so that the clinic can improve further. Thank you very much!
I had my wisdom tooth extracted here and it was very smooth. The doctor was highly skilled and enthusiastic. The reception staff were also very attentive.
The doctors and staff are friendly and lovely, and the facilities are beautiful.
I had my dental filling done here and it was very comfortable. The dentist was attentive and gentle, and the nurses and receptionists were very kind.
I am very satisfied with your dental service. The doctors gave me enthusiastic advice, the staff was friendly and attentive. I feel very secure having my teeth done here.
The receptionist at the dental office is very enthusiastic and the doctor is also very attentive. I feel very secure and trust in having my teeth done here.
I had a tooth extracted here and it was very smooth, with no swelling or pain at all. The receptionists were enthusiastic, and the doctor was caring.
Modern, bright clinic. Receptionist is very welcoming, doctors are attentive.
The receptionists are very enthusiastic and attentive, the doctors are highly specialized and treat gently.
The first time I came to Herident, I was warmly welcomed by the receptionists, highly specialized doctors, and modern facilities.
The service was excellent, and Dr. Ha provided enthusiastic and dedicated advice. I will definitely return for the service.
I had orthodontic treatment here, the doctor was very dedicated, the professional staff still follow up and support me after orthodontic treatment until now. Very satisfied
The doctors are dedicated, enthusiastic, and professional. The receptionists and nurses are also very cheerful and gentle. This dental clinic deserves to be more widely known.
Clean and beautiful dental clinic, enthusiastic receptionists with charming smiles
The doctors and dentists provided excellent advice, examination, and treatment for my child's dental condition.
The facility is clean and airy, the staff are enthusiastic and attentive, and the service is excellent.
10/10 handsome nurses, pretty receptionists, enthusiastic, thoughtful and attentive doctors
The dental clinic is clean, the dentist is professional, and the staff are attentive.
Reputable dental clinic, attentive receptionists and doctors. Excellent service and customer care 👍👍 …
The facility is very spacious and clean. While the service isn't perfect, it's excellent! 💯 …
Modern facilities, highly qualified doctor consulted me very carefully about wisdom tooth extraction, receptionist nurse was very enthusiastic and took care of me, 10 points for Herident
The reception staff were very friendly, the facilities were clean and modern, and the doctors were enthusiastic and attentive.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Herident Dental.
Ask on WhatsApp