Patients
Reviews of Greenfield Dental.
Hanoi, Vietnam. 156 aggregated from Google, 44 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Greenfield Dental is a well-established Hanoi clinic with named MSc and DDS specialists, CBCT and iTero technology, Straumann and Nobel Biocare implants, and strong tourist infrastructure including airport transfers, WhatsApp coordination, and French-language dentistry. The clinic scores well on team credentials and tourist logistics but the complete absence of verified reviews across a 200-review pool rated 4.96 stars is a medium manipulation signal that tempers confidence in the review picture.
Authenticity
6/10Baseline 8: named dentists verifiable, Dental Departures site visit, specific staff in reviews. Deduct -2: 0/200 verified, uniform 5-star across 200 reviews. Final 6.
Treatment quality
7/10Baseline 8: complex multi-implant and full-arch cases reported, premium brands (Straumann/Nobel), no failures found. Deduct -1: 0 verified reviews. Final 7.
Cleanliness
7/10Baseline 7: ISO sterilization protocols, multiple independent clean/modern mentions, sanitized tools noted by patient. No negative hygiene reports. Final 7.
Team
7/10Baseline 7: 4 named dentists (MSc founder, DDS specialists, Platinum Invisalign Provider, 5000+ implant cases), French-speaking Dr. Syma named in reviews. Final 7.
Price value
7/10Baseline 8: premium implant brands at 50-65% below Western prices, specific patient price examples. Deduct -1: no public price list on website. Final 7.
Tourist suitability
8/10Baseline 8: airport pickup, WhatsApp coordinator, 6 languages including French, taxi to appointments, hotel advice, multi-phase tourist treatment plans. Final 8.
What comes up well
- 4 named dentists with verifiable DDS/MSc credentials and specialisations
- CBCT, iTero 5D Plus, computer-guided implant surgery confirmed on-site
- Straumann, Nobel Biocare, BioHorizons implant brands with international warranty
- French-speaking dentist (Dr. Syma) and multilingual staff in 6 languages
- Airport transfers, WhatsApp coordination, taxi to appointments for tourists
Points to weigh
- 0 verified reviews out of 200 total with uniform 5-star average (4.96) is a medium manipulation signal
- No public price list on website despite marketing price transparency claims
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
I had my teeth whitened here and was very pleased with the results. They provided very thorough advice and followed every step very carefully and professionally. I came here after seeing their reviews on Google, and I'm so glad I did, as they're a very professional company. I highly recommend this dental clinic to everyone.
Reply from the clinic
Dear Ms. Phuong Ninh, Thank you for trusting Greenfield Dental for your dental care in Hanoi! We’re … More
This is a lovely dental facility with very hospitable and friendly staff members. It is very clean. They are very honest and provide excellent service.
Reply from the clinic
Dear Mrs. Terri Pham, Thank you for choosing Greenfield Dental as your trusted family dental in Hanoi! … More
Modern dental facilities, enthusiastic staff, painless and gentle wisdom tooth extraction💖💖💖💖 …
Reply from the clinic
Thank you so much Phuong Linh for leaving a great review! We are so happy to know that you are satisfied with the service at our Hanoi dental clinic. As a reputable dental clinic in Hanoi, especially in Cau Giay district, we always strive … More
The experience was beyond wonderful, very satisfied with the service and expertise.
Reply from the clinic
Thank you very much for your wonderful review! We are glad to know that you had a good experience at our Hanoi dental clinic. As a reputable dental clinic in Hanoi, especially in Cau Giay district, we always strive to provide high-quality … More
I had a very pleasant experience. Staff was very friendly and attentive.
Reply from the clinic
Dear Mariama Kollie, Thank you for your wonderful feedback on Greenfield Dental! We're delighted to … More
Had Botox here and the experience was very positive. The doctors were helpful and supportive and made me feel very comfortable! :)
Reply from the clinic
Thank you for choosing us and for taking the time to share your experience! We're delighted to hear that you had a positive experience with our Botox service and that our doctors made you feel comfortable and supported. Your kind words mean … More
Getting a tooth extracted at Greenfield, a 5-star clinic. Wisdom tooth extraction took only 10 minutes. I've never had a tooth extraction so easy before! 😬 …
Reply from the clinic
Thank you for trusting and choosing Greenfield. We are happy to know that you had a smooth tooth extraction experience and were satisfied with the service here. We hope to welcome you in the future! 😊
The clinic exceeded my expectations in so many ways. Communication was very fast and they were very accommodating with my schedule and short time in Hanoi. Everyone was pleasant and professional. SThe clinic was immaculately clean and well …
Reply from the clinic
Thank you so much for your wonderful review! We’re thrilled to hear that we exceeded your expectations and that you had a great experience at Greenfield Dental Clinic. Our team always strives to provide fast communication, flexibility, and … More
Great, clean, modern venue. Jenny, the receptionist, was so helpful and arranged for everything I needed to be done: had Botox and dental work done. Very good filling and cleaning done at a reasonable price. Thank you
Reply from the clinic
Dear Mrs Helena Rogers, Thank you for your kind words. We're so glad you had a great experience at … More
The dental practice offers excellent, pain-free service. The entire team was extremely professional and friendly. The treatment rooms were clean and modern. The dentists took the time to answer all my questions and explained each step of the treatment. I felt very well cared for and can wholeheartedly recommend this practice!
Reply from the clinic
Thank you, Linh, for your wonderful review. We’re so happy to hear that you felt comfortable and satisfied with our pain-free service. Our team is dedicated to providing professional, friendly, and transparent care. We truly appreciate your trust and look forward to welcoming you again in the future! 😊 …
Extremely high quality service, professional and enthusiastic team of doctors ❤️🙆🏻♂️ …
Reply from the clinic
Thank you, Anh Vu Ngoc, for taking the time to review and share your experience at Greenfield! We are delighted that you are satisfied with our service and our team of doctors. We hope to welcome you again soon! 😊
Professional service, super clean space, helpful staff who speak English well. They even have a bar 🍻😛 …
Reply from the clinic
Dear Mr Luc Loewen, Thank you for your fantastic review. We're delighted to hear that you enjoyed … More
Our team visited Greenfield for a teeth cleaning and it was a wonderful experience. Highly professional, modern and comfortable environment. Recommend!!!
Reply from the clinic
Thank you, for your wonderful review. We’re so happy to hear that you felt comfortable and satisfied with our pain-free service. Our team is dedicated to providing professional, friendly, and transparent care. We truly appreciate your trust and look forward to welcoming you again in the future! 😊 …
Had teeth whitening done. They didn't a very good job. I recommend them!
Reply from the clinic
Thank you, Andrew, for your review! We're so glad you’re happy with your teeth whitening results. Your recommendation means a lot to us! Hope to see you again in the future. 💚 … More
Extremely satisfied with my visit to this dental clinic! The environment is clean and comfortable, creating a very relaxing atmosphere. The prices are very reasonable, and I was pleasantly surprised by the high quality of service provided …
Reply from the clinic
Hi Chaoze Xu, thank you for your wonderful review. We're delighted to hear that you had a relaxing experience and found our services to be both high-quality and affordable. Providing a comfortable environment and seamless communication for … More
I had a fantastic experience at Greenfield Dental. From the moment I entered their immaculate clinic, I felt at ease. The staff was super friendly and communication was seamless. The technicians were both gentle and efficient, and I was …
Reply from the clinic
Dear Amandeep Kaur, Thank you for your kind words and for sharing your experience at Greenfield … More
It was my first visit to this dental clinic, and I was completely satisfied with the services they provided me with. At first, the receptionist gave me a questionnaire with some common health-related questions to get to know me and what …
Reply from the clinic
Thank you for your kind word David!
I just had my wisdom teeth extracted here, no pain at all, the doctors and nurses are gentle, friendly, enthusiastic consultants, overall ok
Reply from the clinic
Thank you for your trust and for choosing Greenfield Dental. We are delighted to know that you had a smooth, painless wisdom tooth extraction and were satisfied with the attentive care from our team of doctors and nurses. We hope to welcome … More
I had a great experience getting my teeth cleaned here. The environment was lovely, the service was excellent, and the staff and dentists were very attractive.
Reply from the clinic
Thank you for your feedback and for choosing our service. Your satisfaction is our greatest joy.
The clinic is lovely, and the service quality is excellent 🥰 …
Reply from the clinic
Dear Doan Huong, Thank you for taking the time to review and share your experience at Greenfield … More
The dental clinic is very nice, the dentist is very skilled, and the receptionists are very enthusiastic.
Reply from the clinic
Hello Thu Phuong, Thank you for trusting and choosing Greenfield Dental! We are very happy to know … More
that's a really nice dentist's office, with kind peoples. All is clear and the receptionist speaks english very well, and she translate all doctor's activities during the treatment. I recommend !
The dentist and staff at Greenfield are very enthusiastic. The doctor's skills are top notch. I only did 2 basic services, but compared to other places I've had them done (including abroad), the doctor at Greenfield did them more gently and …
Reply from the clinic
Hi Binh Ta, Thank you for taking the time to share your wonderful experience at Greenfield … More
Friendly staff, very clean clinic, modern equipment, private room, very comfortable to use.
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