Patients
Reviews of Dr Hung & Associates Dental Center.
Ho Chi Minh City, Vietnam. 147 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Dr Hung and Associates (Worldwide Dental) is one of Ho Chi Minh City's most established dental hospitals, operating since 1994 with Ministry of Health hospital status, a verifiable PhD-qualified founder, and strong external validation via 403 verified WhatClinic reviews. However, documented cases of post-operative nerve damage, multiple crown failures, and a recurring hard-sell pattern toward foreign patients introduce meaningful quality and trust concerns that tourists should weigh carefully.
Authenticity
7/10Baseline 8: real hospital, named PhD founder, 30yr history, MoH status, 403 verified WhatClinic reviews. -1: 0 verified on this platform pool. Final 7.
Treatment quality
6/10Baseline 7: multi-specialty hospital, CBCT/CAD-CAM confirmed. -1 bone graft nerve damage (12mo numbness, clinic denied). -1 multiple crown failures (6 crowns). Final 6.
Cleanliness
7/10Baseline 7: multiple reviewers praise hygiene, professional sterilisation. Open treatment bays noted by one reviewer. No infection complaints. Final 7.
Team
6/10Baseline 7: Dr Hung DDS PhD verified, Nobel Biocare/ITI/ICOI memberships, multiple named specialists. -1: recurring hard-sell pattern from independent foreign reviewers. Final 6.
Price value
6/10Baseline 7: significant savings vs Western countries. -1: multiple reviewers note expensive vs local Vietnamese options, tourist premium pricing, one overcharge incident. Final 6.
Tourist suitability
7/10Baseline 8: District 1 location, airport transfers, WhatsApp, English staff, dental tourism packages, weekend hours. -1: open bays uncomfortable for foreigners. Final 7.
What comes up well
- Founded 1994, Ministry of Health hospital status since 2018
- CBCT, CAD-CAM lab, Digital Smile Design confirmed on-site
- Lifetime implant warranty and 10-year crown warranty
- District 1 location with airport transfers and WhatsApp support
- 403 verified reviews at 4.8/5 on WhatClinic (Customer Service Award 2025)
Points to weigh
- Documented bone graft nerve damage: patient reported 12-month chin numbness, clinic denied responsibility
- Multiple crown failures reported: one patient lost 6 crowns sequentially, clinic unresponsive
- Recurring hard-sell/upsell complaints from foreign patients; one overcharge at reception
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 147 reviews
Booked appointment, arrived on time and still have to wait for a freaking long time? So what is the purpose of making an appointment??? Also, staffs are unprofessional and rude when old lady come to tell a customer …
Reply from the clinic
Dear Ms Jina, We are very suprised with your bad review about our very good services. The … More
Very friendly service and professional with FDA hygienic practices and in house lab had CT scan to check the health of my teeth Dr Hung writes up a treatment plan and on same day deep teeth clean and prepration for …
1 word to describe the service here “Unprofessional”! It’s extremely difficult to find a staff when we need. We have to running around the building and floors to find someone. Staff keeps changing and have no idea who is taking care of us. Didn’t have a pleasant experience here. Won’t come back!
Reply from the clinic
Dear Grace Feedback is important for us to improve our services. In your case we believe you arrived on a Sunday after our closing time for the dental work. The building is still opening as our spa and beauty is still operating till 6pm … More
Happy with my experience at this dentist. I had work done on a few occasions while living in Vietnam - wisdom teeth removal, fillings and cleans..
My husband and I had extensive treatment done in December for two weeks and we cannot speak highly enough of this clinic and the dentists. Every person, from the receptionists to the dentists were so friendly, helpful and welcoming. …
I visited the dentist whilst travelling in Vietnam. I went in to enquire about a new bridge on my front tooth. After a check-up and x-ray I was informed I had a bad infection in my front tooth and it needed to either be pulled out or a root …
Reply from the clinic
Dear Mr. Thomas Taylor, Firstly, thank you for your time to write us a review like this. … More
Two days after arrival, my temporary crown on a back molar fell out. I received quick, competent, and affordable help (€25). It lasted 14 days until my departure. Thank you!
Great place. I went in because of a broken filling. They didn't try to upsell on other dental work. (Even though I need it). Just did what I asked for a very affordable 25usd. …
I'm very torn on this dental facility. I went here the first time and got two teeth extracted perfectly on myself. So when my 3 year old daughter had a problem I thought it would be fine. …
The staff were very attentive and the service was thoughtful.
After a surgery because of a broken lower jaw a week before i went to vietnam, i wanted to see a dentist because of my woundhealing. The staff amd doctor are very friendly! The doctor was a professional and told me just to wash my mouth …
I just came from my appointment and it was a very good experience. The staff there are very very friendly, informative and caring. They showed me step by step what they were doing and showed me my CT scans and explain them, they also asked …
Highly professional, personal and attentive. My name is Yolanda. I'm from Vancouver - Canada and I'm extremely happy with my …
I cannot describe how happy I am with the results of my dental work. I would like to say thank you to the wonderful team at Dr Hung & Associates Dental Centre for providing me with their high quality service. I am so impressed with each team member’s professionalism and caring manner
This was my first visit to Dr hung dental surgery, previously I had used Bali 911 and was satisfied but I had enough of Bali so I searched on Google for a very reputable dentist and Dr hung had great reviews so I decided to give it try. …
Reply from the clinic
Dear Mr. Grant Watson, thank you very much for your kind words, it means a lot to us. We always do our best to be the number 1 dental center in Vietnam. We treat each client like a family member and we are very happy to know that you had a … More
Received good treatment from the docs. Best Dental Clinic in town!
Great friendly staff. Great friendly staff, good english. Dr Tri was lovely.
Five-star customer service. Numerous promotional offers and discounts. Dedicated doctors. Will recommend friends and family.
My name is Lee David, I'm writing to say that my dental treatment was truly fantastic from beginning to end. The doctors were very professional and very informative. I would highly recommend them to anybody and will be doing so when I return home. 5 stars all the way. Thanks to all involved you have changed my life completely.
Very nice and clean dental center, very happy with the result, highly recommended
Excellent services from the dental center. Friendly and professional staff. Overly Satisfied
Excellent service, worthy of a 5-star rating, professional doctors, a million likes!
I am very happy with the treatment I received at Dr.Hung's when I went for Dental Implants. They did exactly what they said they would do, which is what I wanted, and I am completely satisfied with the result. …
Been there last month for one filling, one cleaning and one crown. Average prices for an international dental clinic in Vietnam. The clinic and the service were ok, but non excellent as expected. Moreover it really felt like everybody was …
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