Patients
Reviews of Dr Hung & Associates Dental Center.
Ho Chi Minh City, Vietnam. 147 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Dr Hung and Associates (Worldwide Dental) is one of Ho Chi Minh City's most established dental hospitals, operating since 1994 with Ministry of Health hospital status, a verifiable PhD-qualified founder, and strong external validation via 403 verified WhatClinic reviews. However, documented cases of post-operative nerve damage, multiple crown failures, and a recurring hard-sell pattern toward foreign patients introduce meaningful quality and trust concerns that tourists should weigh carefully.
Authenticity
7/10Baseline 8: real hospital, named PhD founder, 30yr history, MoH status, 403 verified WhatClinic reviews. -1: 0 verified on this platform pool. Final 7.
Treatment quality
6/10Baseline 7: multi-specialty hospital, CBCT/CAD-CAM confirmed. -1 bone graft nerve damage (12mo numbness, clinic denied). -1 multiple crown failures (6 crowns). Final 6.
Cleanliness
7/10Baseline 7: multiple reviewers praise hygiene, professional sterilisation. Open treatment bays noted by one reviewer. No infection complaints. Final 7.
Team
6/10Baseline 7: Dr Hung DDS PhD verified, Nobel Biocare/ITI/ICOI memberships, multiple named specialists. -1: recurring hard-sell pattern from independent foreign reviewers. Final 6.
Price value
6/10Baseline 7: significant savings vs Western countries. -1: multiple reviewers note expensive vs local Vietnamese options, tourist premium pricing, one overcharge incident. Final 6.
Tourist suitability
7/10Baseline 8: District 1 location, airport transfers, WhatsApp, English staff, dental tourism packages, weekend hours. -1: open bays uncomfortable for foreigners. Final 7.
What comes up well
- Founded 1994, Ministry of Health hospital status since 2018
- CBCT, CAD-CAM lab, Digital Smile Design confirmed on-site
- Lifetime implant warranty and 10-year crown warranty
- District 1 location with airport transfers and WhatsApp support
- 403 verified reviews at 4.8/5 on WhatClinic (Customer Service Award 2025)
Points to weigh
- Documented bone graft nerve damage: patient reported 12-month chin numbness, clinic denied responsibility
- Multiple crown failures reported: one patient lost 6 crowns sequentially, clinic unresponsive
- Recurring hard-sell/upsell complaints from foreign patients; one overcharge at reception
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 147 reviews
It's so nice to see you once a year, Mr. Hung. The warranty program is so thoughtful and shows the hospital's responsibility towards its customers. Thanks to you and the doctors, for the past four years I've always enjoyed delicious meals and restful sleep. My appearance has also improved significantly, and I'm no longer called "toothless." I sincerely thank Mr. Hung, Dr. Lan, and all the staff at…
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the hospital. I wish you all good health, happiness, and abundant joy in your careers as you continue to help people look their best. Wishing you continued good health.
I came here after looking through all the major centres of Dentistry in this geographical location. They are proffessional and cost effective in comparison to other counties and their customer service was a standout. Would recomend to anyone thinking of major dental procedures.
A high-quality and reputable dental clinic, living up to its name as a 5-star dental clinic.
My whole family had their teeth done here. I am very satisfied with the quality and service. Thank you to the team of doctors and nurses who took care of my whole family's teeth, especially Dr. Tai.
It's been three years since I had veneer crowns done here and they have held up very well. I had 8 crowns done and Dr. Tan did very careful and precise work. However, one crown wasn't fitted properly so I went to a highly rated dentist in Cancun to have it replaced and I could tell the dentists there didn't give me as much care and attention as Dr. Tan.
The doctor is dedicated and attentive. This is a reputable place, and I will continue to use other cosmetic services here. Thank you to the staff at this facility for giving me confidence.
Great experience, very professional and friendly staff. Did my digging, read a lot of reviews and took the right decision. I did a dental implant with them and I was surprised how fast the procedure and my recovery was. Totally recommended! A big thank you to Dr. Hung.
Reply from the clinic
Thank you so much Ms. Sandra O'Connor.
I had braces at Dr. Hung Dental Clinic. After 2 years of braces, I am very satisfied with the service of the Center. The doctor who had braces for me for 2 years was Dr. Kieu. She is very enthusiastic, thoughtful, and cute. The Center's staff is cheerful and attentive. The environment is clean and the space is beautiful.
After nearly 2 years with Dr. Kieu's team, it has been an extremely enjoyable experience. The doctor is extremely lovely and takes good care of his customers. I am very satisfied with my teeth after the procedure. Good and professional customer service. The doctor and nurses are cheerful, attentive and enthusiastic. Thank you very much, Dr. Kieu and the ladies! I love you, Doctor. ❤️❤️❤️❤️❤️❤️
Dr. Hung Dental Clinic provides very dedicated, friendly, and high-quality service.
I am very satisfied with my new teeth after having my teeth done here. Dr. Loc and his assistants worked very professionally and dedicatedly. During the process, the doctor consulted, listened and worked with the customer to produce the best results. After the procedure, I felt very confident and smiled more. Thank you Dr. Loc for giving me a beautiful smile beyond my expectations.
Good customer service, cheerful, attentive and dedicated doctors and nurses. Modern equipment. Before I treated my dental disease, I also researched several dental clinics, but I chose Dr. Hung's Dental Clinic because I heard a lot of people talk about this dental clinic. When I arrived at the treatment facility, I met Dr. Hung directly. He gave me a very thoughtful consultation and gave me a…
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treatment method for my dental disease. So I felt quite secure. In general, the doctors and nurses here work very thoughtfully, enthusiastically and cheerfully!
Thank you Dr. Loc and all the staff at Doctor Hung Dental Clinic for helping me improve my new look. Very thoughtful, dedicated and professional.
I was referred to Dr Hung Dental Center by a close friend and even though I did not manage to visit their clinic (I am based in Singapore and had planned to fly to HCMC to do whitening and veneers) I still had the most pleasant customer service experience and Dentist discussion with their staff there. Jasmine, the customer service representative, reached out to me a day after I sent a message…
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via their website. She scheduled WhatsApp videos calls with the Dentist and I to answer every question I had, and helped to alleviate all my worries and concerns about doing a dental surgery overseas. Jasmine also sent me a very clear cost breakdown and was very responsive to me over email. My experience with them has been a delight as their staff is courteous, polite, patient and welcoming - they never tried to push for me to do any procedures or sell me anything. Unfortunately I decided to do my veneers in Singapore due to family reasons, however I would definitely love to visit Dr Hung dental Center in the future for other dental treatments and highly recommend a consultation with them for their competitive pricing and superb customer service!
I am very satisfied with the treatment process and the doctor's dedication.
very good service and skilled staffs, always answer questions kindly. will come back soon for other services
Everything about this dental clinic is positive from the star receptionist Named Deb who we like to refer to “the senator” for her people skills and who will also hold your hand when the needle comes out to the skilled assistants and dentists who clearly work to achieve total perfection. Even the driver who picks you up and takes you to and from your hotel was great. From the US, Jasmine was…
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in contact guiding us through the steps in order to save time. The process from start to finish was flawless. The facility is state of the art and the care and attention they gave to my mom and I was outstanding.
Thank you to the team of doctors who treated me, the staff gave enthusiastic advice, I am very satisfied with my new teeth, I will introduce my friends to Dr. Hung's dental clinic at WorldWide hospital. Thanks a lot.
I am very satisfied with the quality of service and the dedication of the doctors and nurses at the hospital. I will recommend this hospital to my friends.
The staff are very enthusiastic, attentive and friendly. The dentist is good at listening and works gently without pain. I am very confident and satisfied. Thank you to all the staff who took care of me during the treatment process here. Especially Dr. Lan and Dr. Loc, very helpful.
I recently had dental work here at Worldwide Dental Hospital. I can't say how happy I am with the results! I was under a time restriction and Dr Uan and his incredible team worked very efficiently to get the job done in time. 10 crowns in just a few days....amazing. Not only that, every single person I dealt with were thoroughly professional, friendly and made me feel at ease. The hospital is very…
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contemporary and has the latest equipment, I felt completely cared for and comfortable. I wouldn't hesitate to return here for any dental work and I recommend others to try it. Thank you team!
I had my teeth whitened here, the service was good, the dentist was skilled, the procedure was gentle and painless. The equipment is modern, the clinic is clean, and I am very satisfied with the quality of service here.
Everything here was great for me. I felt reassured in every aspect, from the doctors' and nurses' expertise to their service attitude. They were very dedicated and professional. The equipment and hygiene were very reliable. I hope I will be satisfied. Thank you.
Very good service, very professional and helpful. Would 100% recommend for orthodontic care!
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