Patients
Reviews of Dr Dee International Dental.
Hanoi, Vietnam. 45 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 45 reviews
I had a check-up and experienced the services here, and everything was great: the space was spacious and airy, the security guard was super enthusiastic, and the doctor was attentive.
Reply from the clinic
Thank you Dentistry. Wishing you good oral health!
Introducing to you a reputable dental clinic, I had my tooth extracted here quickly and painlessly.
My orthodontic treatment is almost finished, and I find the quality of treatment excellent. The doctor was gentle, caring, and attentive.
The staff and doctors were very enthusiastic. I had my wisdom tooth extracted here, and the price was reasonable and the doctor was very understanding. The extraction was painless.
Very good service, the doctors work very professionally and gently
Everyone is lovely, from the doctors and nurses to the receptionists and the security guard. I've been getting my braces done here for two years. I'm very, very satisfied. I've already recommended three more friends who are getting their braces done here ❤️
The service at the dental clinic is excellent. Everyone is very caring, attentive, and provides thorough guidance to patients. I had my wisdom tooth extracted here, and it was completely painless, quick, and gentle. 5 stars, but not more!
I examined and experienced the service here, everything was okay, spacious and airy space, super enthusiastic security guard, attentive doctor, 10 points
I've had several checkups here and they've all been great. The doctors are very quick and gentle, the staff are attentive and caring during each visit, the clinic is clean and the service is excellent. I've been to several places and this is the only one I trust 🤭🫰🏻 …
Before I did porcelain teeth here with Dr. Vinh, the other day I took my egai to have his s8 tooth extracted here, the doctor extracted it quickly and when I came back my sister said it wasn't too painful 👉🏻👈🏻 Long term support 🥰 …
I've had various services at Dr. Dee's, from dental crowns and wisdom tooth extraction to braces. Each service was handled by a different dentist, but the quality of their work was excellent, gentle, and they took very good care of their patients. I recommend everyone go for a dental check-up.
I took my mother to get her teeth filled, and the receptionist on the first floor, a fair-skinned woman with dark glasses and a round, pretty face, had a very rude attitude towards customers. I wanted to ask about the price of the service, but she didn't answer several times. When she finally answered, she had a grumpy, sullen look on her face. It felt like begging for a service.
Reply from the clinic
Dear Customer, We are very sorry to receive your unsatisfactory feedback about your experience at Dr. Dee Dental Clinic. We sincerely apologize to you and your mother for the inconvenience and inappropriate attitude of the receptionist that you encountered. We understand that the quality of service and the attitude of the staff are very important to customer satisfaction. Therefore, we will take strong measures and strictly discipline the receptionist who had a bad attitude towards you. We look forward to receiving your sympathy and hope to have the opportunity to serve you better in the future. Once again, we apologize to you and thank you for your feedback so that we can improve the quality of service. Sincerely, Dr. Dee Dental Clinic
The clinic quality is good, the doctor is very enthusiastic, friendly, and understanding of the patient. I had 2 wisdom teeth extracted and was really impressed for the first time, it was so quick and thoughtful, I didn't feel any pain at all. In addition, I think the facility is very ok, here the staff and the security guard are also enthusiastic and polite... In general, it's 10 points for…
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quality, so I rate 5 stars, hoping the facility will develop more and more and have more customers ❤
I'm very satisfied with my visit here. The tooth extraction was painless. The staff were very helpful.
I had my wisdom tooth extracted at the dental clinic. I was quite satisfied with the kind staff, the X-ray imaging, and the doctor's consultation. The procedure itself and the post-procedure care were also good.
I've been taking my older child here for tooth extractions, fillings, and other procedures since this clinic first opened. I have to admit, about three years ago, the service, staff, and dentists were all very good. After Dr. Duc left, they changed to a woman named Nhung or Dung, and the quality has deteriorated significantly. The examinations are superficial, the attitude is always grumpy, and…
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they're not helpful or willing to offer advice or further instructions. Not to mention the outdated facilities; the examination room is small with only three chairs, the air conditioning is practically nonexistent, and the instruments used for examinations are dirty, etc. Thinking back, I wonder if the doctors here even received proper training???
Reply from the clinic
Hello Ms. PTT Linh, We are very sorry to receive negative feedback from you about our clinic's services. First of all, we sincerely apologize for the unsatisfactory experiences you have encountered. We would like to confirm that the team of doctors at Dr. Dee Dental Clinic are all well-trained and have formal practice certificates. Medical instruments are always sterilized and disinfected strictly according to the regulations of the health sector to ensure absolute safety for patients. We hope that you can leave your phone number so that we can contact you directly, listen to more about the problems you have encountered, as well as support and improve the quality of service better in the future. Once again, we apologize to you and hope to have the opportunity to serve you better. Sincerely, Dr. Dee Dental Clinic
The doctor was very skilled; the wisdom tooth extraction was painless and didn't cause swelling. He was attentive, enthusiastic, and very caring. The clinic was clean, the equipment was top-notch, and it was well worth the money.
The quality here is excellent; the dentist was very gentle when extracting the tooth, and it was painless. Thankfully, I was able to eat and drink normally the very next day. The staff were also very attentive and checked on me after the extraction. Overall, it's a 5-star experience.
Excellent service, enthusiastic and friendly doctors and nurses. I will recommend my relatives to use the services here.
Modern equipment, my child had root canal treatment and fillings on their molars without pain. The doctor was enthusiastic and did a good job. I will definitely come back.
Extremely bad service, unacceptable attitude of staff. I really hope to meet the director once to discuss my child's case.
Reply from the clinic
Dear Customer, We are very sorry to receive your unsatisfactory feedback about the service at Dr. Dee Dental Clinic. We sincerely apologize for the bad experiences that you and your child have encountered. The clinic's management has contacted and listened to your comments. We are very grateful and take note of this valuable feedback to improve the quality of service. Currently, the clinic has solutions to overcome the problem of managing the appointment schedule of the counter department and has taken strict disciplinary action against the receptionist with a bad attitude. We are committed to making further efforts to bring the best experience to you and all patients. Once again, we apologize to you and hope to have the opportunity to serve you better in the future. Sincerely, Dr. Dee Dental Clinic
Excellent service Wisdom tooth extraction was painless, and the doctor and nurses were enthusiastic and friendly.
Reply from the clinic
DR DEE International Dental Clinic would like to thank you for your feedback. We wish you a joyful and energetic new day.
enthusiastic consultant... nice clinic with parking cool and clean nice location near time city
I had 1 wisdom tooth extracted here. After extraction, I felt normal and could eat rice. The clinic is big and clean, I found the staff very enthusiastic. I will have the remaining 3 teeth removed soon.
Reply from the clinic
Thank you. DR DEE International Dentistry always strives constantly to improve the quality of treatment and services to meet customer needs. We would like to receive your comments, and wish you a good day.
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