SmileJet

Patients

Reviews of CityDent Istanbul.

Istanbul, Turkey. 525 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.4 out of 10

Overall score

50 reviews read

5 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

Citydent Istanbul is a well-established Taksim clinic operating since 2006 with ISO 9001:2015 certification, Ministry of Health Health Tourism Authorization, 13 named dentists with verifiable qualifications, and an on-site CAD/CAM laboratory using Straumann and Nobel Biocare implants. Reviews from international patients across Europe, the Middle East, and Asia are largely genuine and detailed, though none are verified in the SmileJet database and one serious negative involves an abandoned root canal. A third-party 2025 report citing hygiene and surgical complications warrants attention for patients planning complex procedures.

Authenticity

7/10

Baseline 8: ISO 9001:2015, Ministry of Health cert, 13 named doctors, 2006 ops. Deduct -1: 0 verified reviews across 50. Final 7.

Treatment quality

7/10

Baseline 8: ITI implants, CAD/CAM lab, full-arch outcomes praised. Deduct -1: abandoned root canal (tooth loss) + sinus perf complaint externally. Final 7.

Cleanliness

7/10

Baseline 7: 1000m2 modern facility, ISO 9001. Deduct -1 (partial): third-party report of instruments on desk/windowsills from 2025 visit. Final 7.

Team

8/10

Baseline 9: 13 named dentists, full CVs, Dr Sakin ITI member, Dr Kirbiyik specialist orthodontist, avg 9+ yrs tenure. No fabrications found. Final 8.

Price value

7/10

Baseline 7: no online prices, but transparent pre-treatment quotes. Reviews cite ~1/3 Dutch/UK cost. One complaint re material substitution. Final 7.

Tourist suitability

8/10

Baseline 8: Taksim central, 7 languages, WhatsApp coordinators, multi-trip implant protocol, Istanbul Airport well-connected. Final 8.

What comes up well

  • ISO 9001:2015 + Ministry of Health Health Tourism Authorization Certificate
  • 13 named dentists on website with full CVs; Dr Sakin ITI member
  • In-house CAD/CAM lab enabling same-trip crown adjustments
  • Straumann, Nobel Biocare, Osstem implant systems available
  • 7-language coordinator team; Taksim location for easy hotel/transport

Points to weigh

  • 0 verified reviews in SmileJet DB across 50 submitted reviews
  • One review documents abandoned root canal mid-treatment leading to tooth loss
  • Third-party 2025 report: hygiene concerns and sinus perforation post-implant surgery

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 525 reviews

5 504
4 5
3 3
2 2
1 11
Ayesha Ahmed via Google 5.0 out of 5
Dr. Benan and assistant dilara were amazing. They provided a thorough and diligent service. I had cleaning and whitening - both took their time to answer any questions I have and the service made me feel at ease. Highly recommended and I would come back for other treatment in future :) thank you so much again!
Imane Hikmi via Google 5.0 out of 5
Thanks to dr Mustafa and asistant emre for their perfect job 😊 …
Reply from the clinic

Thank you for your kind comment. Don’t forget to attend your annual checks :) have a great day! Citydent İstanbul Dental Clinic

NEXUS Management via Google 5.0 out of 5
best dental clinic in town! thank you for fixing my teeth
Khalid Faik via Google 5.0 out of 5
Very good guys, very good space, all of them are professionals.
Ruken Ak via Google 5.0 out of 5
My partner and I both came here to get teeth whitening and teeth cleaning. We are very happy with the outcome and thanks to Sude and Caner, we had a very pleasant experience throughout our process! Highly recommend this dentist to anyone considering teeth whitening!
Reply from the clinic

Thank you for your kind words! We’re delighted that you and your partner had a great experience and are happy with the results.

Cosma Kosmos via Google 5.0 out of 5
I want to highly recommend this private clinic in Istanbul - wonderfully situated beside the superb Divan Hotel . Just recently in january 2023 I had another implant done by doctor Cagdas Aykut …
Reply from the clinic

Thank you so much for your kind words and recommendation! We’re glad to hear that you and your family had a positive experience with us. Looking forward to seeing you again for your future dental needs. Stay healthy! … More

Umutcan Karanfil via Google 5.0 out of 5
Dr Cagdas and his team are amazing. Special thanks to Dr Ikbal. Very professional, friendly and caring. The surroundings are calming and everyone puts you at your ease. The whole process is transparent; explanation of your options and costs. I had two implants done and the procedure was very smooth!!!
Matt Worsley via Google 5.0 out of 5
Great service, very efficient and good quality work. Friendly staff and can speak English well. The assistant Esra was very friendly, helpful and professional, and the dentist Dr Emrah was the same, talked to me about what they needed to …
Michael Darbyshire via Google 5.0 out of 5
Excellent treatment and service from Dr. Cansel Yegane and her assistant. Explained everything whilst treating me. I had two back molar fillings which they did to a high standard. I will continue treatment by having my teeth whitened. I highly recommend them.
Reply from the clinic

Thank you for choosing our clinic, we recommend you to come to your check-up regularly. As Citydent family, we are always waiting and wish you a nice day Citydent Dental Clinic Istanbul

werner kra via Google 5.0 out of 5
I am coming here since 2 years and I am always satisfied.
Reply from the clinic

Dear Werner, it always makes us very happy to read such feedbacks online. Thank you very, very much. - Citydent Istanbul Dental Aesthetic Clinic

Aygen Ekinci via Google 5.0 out of 5
One word: excellent! As an over stressed patient on dentist chair, I had a very smooth experience. The team is very welcoming and helpful. Location within easy reach. Cagdas and Ikbal took care of me in a great manner and professionally …
Reply from the clinic

Thank you for your kind words! We're glad Cagdas and Ikbal made your experience comfortable and professional. Looking forward to seeing you in good health! Citydent

Usama Alameri via Google 5.0 out of 5
The best place where you need to be I'm very happy with it thanks you 😍😁♥️ …
ELSAYED Jihane via Google 5.0 out of 5
I was so nervous about going to the dentist specially that I do not speak Turkish at all but was made to feel at ease straight away by doctor Nevra Demirhan. I recommend anyone who's looking for an excellent dentist to take care of their …
Muhra via Google 5.0 out of 5
Done wisdom tooth extraction and it was one of the smoothest procedures I have seen. Both the surgeon Dr. Berkay Sakin and his assistants Dlovan and Ünal were great and extremely understanding and helpful. They managed to make it fun and …
Gitta Van Bennekom via Google 5.0 out of 5
I am so happy I picked Cidydent in Istanbul. After searching many websites ( I live in Los Angeles, USA), I picked Citydent in Istanbul, because they are specializing in dentistry, they have a large staff, their office looks very nice and …
Reply from the clinic

Thank you so much for sharing your wonderful experience! We’re delighted to hear that you felt comfortable and well cared for throughout your treatment. It’s great to know our team made your visit to Istanbul enjoyable and stress-free. … More

Mutahar Safi via Google 5.0 out of 5
I came here for my dental treatment and I was very short with time but they took really good care of me especially Dr. Cansel Yegane and her assistant Ebro who’s also a student did an amazing job and they didn’t make me do unnecessary …
Reply from the clinic

Thank you for choosing our clinic, we recommend you to come to your check-up regularly. As Citydent family, we are always waiting and wish you a nice day. Citydent İstanbul Dental Clinic

Bouaicha Mehdi via Google 1.0 out of 5
Very bad customer service, you need one month to make quotation
Reply from the clinic

Dear Mehdi, we are sorry to hear that somehow you did not receive quotation. Ussualy we response in one day or at least in few days for quoatation. Would you inform us from which contact number you lived that problem. We would be happy if … More

Gizem Imece via Google 5.0 out of 5
I had a great experience at Citydent today. I had laser teeth bleaching with Dr. Asil. Dr. Asil and his assistant, Dondu Hanim were great. They made me feel comfortable the entire time. My teeth are noticeably whiter! The facility is also very clean and organized. The booking process was very easy.
Wissal Chikhi via Google 5.0 out of 5
My experience with Dr Mustapha and his assistant sweet Pelin was unique, creative and special🤩. I would like to thank them both for their efforts and I'm so grateful🥰. Do not hesitate guys they are the best!🫡 …
Reply from the clinic

Thank you so much for your wonderful feedback! Dr. Mustapha and Pelin are thrilled to hear this. We truly appreciate your kind words and look forward to seeing you again in good health! … More

Mabrouk Bacha via Google 5.0 out of 5
Excellent teamwork by the staff and very happy with the result.
Reply from the clinic

Thank you for your kind comment. Don’t forget to attend your annual checks :) have a great day! Citdyent İstanbul Dental Clinic

Safa Talal via Google 5.0 out of 5
***The ONLY review you need *** This review is based on the experiences of my mom who needed an all-on-6 …
Abubaker Hafeji via Google 5.0 out of 5
Very good and clean dentist. All my treatment was done by Dr Caner and his assistant, Sude. Both of them are very nice people. I am very pleased with my treatment. Thank you very much to both of them. I would come back here again.
Reply from the clinic

Thank you so much for your kind words! We’re glad to hear that Dr. Caner and Sude provided you with excellent care. We’d be happy to assist you again whenever you need! … More

Samer NL via Google 5.0 out of 5
The best in Istanbul .... not expensive .. on time ...
Reply from the clinic

Thank you :) Citydent İstanbul Dental Clinic

Alize batista via Google 5.0 out of 5
I flew all the way from Canada to come do my teeth here and i was not disappointed. Dr. Demirhan and her assistant Ebru are amazing at what they do, very attentive to my needs and very nice people.I had a very pleasant experience. I would come back again just for this doctor!

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