Patients
Reviews of CityDent Istanbul.
Istanbul, Turkey. 525 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Citydent Istanbul is a well-established Taksim clinic operating since 2006 with ISO 9001:2015 certification, Ministry of Health Health Tourism Authorization, 13 named dentists with verifiable qualifications, and an on-site CAD/CAM laboratory using Straumann and Nobel Biocare implants. Reviews from international patients across Europe, the Middle East, and Asia are largely genuine and detailed, though none are verified in the SmileJet database and one serious negative involves an abandoned root canal. A third-party 2025 report citing hygiene and surgical complications warrants attention for patients planning complex procedures.
Authenticity
7/10Baseline 8: ISO 9001:2015, Ministry of Health cert, 13 named doctors, 2006 ops. Deduct -1: 0 verified reviews across 50. Final 7.
Treatment quality
7/10Baseline 8: ITI implants, CAD/CAM lab, full-arch outcomes praised. Deduct -1: abandoned root canal (tooth loss) + sinus perf complaint externally. Final 7.
Cleanliness
7/10Baseline 7: 1000m2 modern facility, ISO 9001. Deduct -1 (partial): third-party report of instruments on desk/windowsills from 2025 visit. Final 7.
Team
8/10Baseline 9: 13 named dentists, full CVs, Dr Sakin ITI member, Dr Kirbiyik specialist orthodontist, avg 9+ yrs tenure. No fabrications found. Final 8.
Price value
7/10Baseline 7: no online prices, but transparent pre-treatment quotes. Reviews cite ~1/3 Dutch/UK cost. One complaint re material substitution. Final 7.
Tourist suitability
8/10Baseline 8: Taksim central, 7 languages, WhatsApp coordinators, multi-trip implant protocol, Istanbul Airport well-connected. Final 8.
What comes up well
- ISO 9001:2015 + Ministry of Health Health Tourism Authorization Certificate
- 13 named dentists on website with full CVs; Dr Sakin ITI member
- In-house CAD/CAM lab enabling same-trip crown adjustments
- Straumann, Nobel Biocare, Osstem implant systems available
- 7-language coordinator team; Taksim location for easy hotel/transport
Points to weigh
- 0 verified reviews in SmileJet DB across 50 submitted reviews
- One review documents abandoned root canal mid-treatment leading to tooth loss
- Third-party 2025 report: hygiene concerns and sinus perforation post-implant surgery
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 525 reviews
The consultation was in depth, the advice provided was helpful and the treatment performed was efficient, the results are very encouraging, quality service from Dr Maliha and assistant Mahmood Highly recommended
Had a very poor experience here today. Room was not clean, treatment of dental instruments was not hygienic, staff were rude, waited a long time. Do not go! Bugün kötü bir deneyim oldu, Citydent'e gitmemenizi tavsiye ediyorum.
Reply from the clinic
Ms. Ayla, we wanted to get back to you. However, we couldn't find a patient record with the name Ayla Acar or a similar name in our patient database. If you're a Citydent patient and not spam, please contact us. We want to take the … More
Excellent dentist clinic in the heart of Istanbul. Friendly staff and professional dental treatment. I am very pleased. Thanks.
Efficient , friendly and professional. Made me feel at ease, explaining every stage of my treatment. Faultless in every way. Well done to the team and citydent
Said Qasim I’m pleased professional dental work I receive at citydent friendly , honest Doctors I get root canal’s …
Reply from the clinic
Thank you very much for your kind words! We’re delighted to hear you had a positive experience with your treatments. Your recommendation means a lot to us. Citydent
This place totally nightmare to make appointments...They change times& dates without your knowledge they are not even aware themselves..Very unorganized and super rude attitude...Instead of been policatich very argumentative and if you …
Reply from the clinic
Dear Gunnur, thank you for the feedback. We are trully sorry about the inconvenience you’ve had during your experience in Citydet Dental Clinic Istanbul. Please note that your feedback is very important for us and we are doing our best for our future operations.
We came here multiple times for root canal treatment with doctor Esim, she was very organized and we had a nice experience
Reply from the clinic
Dear Arya, it always makes us very happy to read such feedbacks online. Thank you very, very much. - Citydent Istanbul Dental Aesthetic Clinic
Very good clinic DR. Sinan is really professional and all the assestens was very kind Thank you for everything.
Reply from the clinic
Thank you for choosing our clinic, we recommend you to come to your check-up regularly. As Citydent family, we are always waiting and wish you a nice day Citydent Dental Clinic Istanbul
I contacted this place to get an idea about the procedures and expenses, my message was seen but I did not get a reply. I understand that you may be busy, but I honestly didn't expect my inquiry to be seen and ignored, from a center that seems professional and respectful to it's customers
Reply from the clinic
Dear Iname Benslimane, can you please share the mobile number that you have contacted?
Dt Nevra and assistant Ebro It was a very excellent experience. I would recommend this clinic. They were very kind and had an excellent experience
Doctor hussien and emre were wonderful very amazing dental clinic and had people who speak English, and Arabic and made it very easy to communicate
Reply from the clinic
Thank you for the nice comment and for choosing our clinic, we recommend you to come to your check-up regularly. As Citydent family, we are always waiting, wish you a nice day Citydent Dental Clinic Istanbul
Amazing and fast service. They did their best to plan our treatment during our stay and did amazing job. Thank you for everything.
We are happy dr sinan buday and his assistant yilaliz the job you Dan for ruqiya Mohammed may thanks
Reply from the clinic
Thank you for your kind words! We’re happy to hear that the care provided met your expectations. Your satisfaction is very important to us! … More
Great experience DR cagdas aycan and Dr dlovan ikbal mad me and wife feel so comfortable gray work and great staff will be telling my friends and family about this Dentis office.. 5* for me
The best doctor in Turkey. All respect and appreciation. Thank you, Dr. Mustafa❤❤
Reply from the clinic
Thank you so much for your kind words and respect! Dr. Mustafa sends his warmest thanks. Wishing you health and happiness! … More
I made Implant teeth with Dr soykan koklu with nurse Ebru they Doing a good job I recommended everybody to do by them
I'm very grateful for dr mustafa and his assistant Yildiz for the great experience I had with them .they are the best
Reply from the clinic
Thank you for your kind comment. Don’t forget to attend your annual checks :) have a great day! Citydent İstanbul Dental Clinic
These guys did a great job fixing my broken crown when on holiday in Istanbul - friendly, quick, professional and not expensive. Thank you!!
Excellent experience, Great doctor and great service, Special thanks to dr.Berkay sakin And to Dlovan + Seyma + Ayda
Thanks alit for miss ebru and her best doctor mustaf for a good care and lovely work they did to me my best thankful for the best team 😘♥️😘 …
Reply from the clinic
Thanks a million times! All Staff of Citydent Istanbul Dental Clinic are happy to help.
I had a very nice experience. Group of specialists worked on my teeth. I am very pleased.
I have Avery good treatment and a good assistance with Dr snan and assistat yildiz and Kaden and of course Aida
Reply from the clinic
Thank you for your kind feedback! We’re happy to hear you felt well cared for throughout your treatment. Your satisfaction means a lot to us! … More
Very good experience got teeth whitening with dr mustafa and the dentist assistant dlovan would recommend.
Good experience and good service , big thanks to doctor MOSTAFA and his assistant PELIN ❤️❤️❤️ Because of you i can smile again 🥰🥰🥰 …
Reply from the clinic
Thank you so much for your lovely feedback! We’re happy to hear you’re smiling again thanks to Dr. Mostafa and Pelin. Take care and see you soon! ❤️ … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from CityDent Istanbul.
Ask on WhatsApp