Patients
Reviews of CityDent Istanbul.
Istanbul, Turkey. 525 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Citydent Istanbul is a well-established Taksim clinic operating since 2006 with ISO 9001:2015 certification, Ministry of Health Health Tourism Authorization, 13 named dentists with verifiable qualifications, and an on-site CAD/CAM laboratory using Straumann and Nobel Biocare implants. Reviews from international patients across Europe, the Middle East, and Asia are largely genuine and detailed, though none are verified in the SmileJet database and one serious negative involves an abandoned root canal. A third-party 2025 report citing hygiene and surgical complications warrants attention for patients planning complex procedures.
Authenticity
7/10Baseline 8: ISO 9001:2015, Ministry of Health cert, 13 named doctors, 2006 ops. Deduct -1: 0 verified reviews across 50. Final 7.
Treatment quality
7/10Baseline 8: ITI implants, CAD/CAM lab, full-arch outcomes praised. Deduct -1: abandoned root canal (tooth loss) + sinus perf complaint externally. Final 7.
Cleanliness
7/10Baseline 7: 1000m2 modern facility, ISO 9001. Deduct -1 (partial): third-party report of instruments on desk/windowsills from 2025 visit. Final 7.
Team
8/10Baseline 9: 13 named dentists, full CVs, Dr Sakin ITI member, Dr Kirbiyik specialist orthodontist, avg 9+ yrs tenure. No fabrications found. Final 8.
Price value
7/10Baseline 7: no online prices, but transparent pre-treatment quotes. Reviews cite ~1/3 Dutch/UK cost. One complaint re material substitution. Final 7.
Tourist suitability
8/10Baseline 8: Taksim central, 7 languages, WhatsApp coordinators, multi-trip implant protocol, Istanbul Airport well-connected. Final 8.
What comes up well
- ISO 9001:2015 + Ministry of Health Health Tourism Authorization Certificate
- 13 named dentists on website with full CVs; Dr Sakin ITI member
- In-house CAD/CAM lab enabling same-trip crown adjustments
- Straumann, Nobel Biocare, Osstem implant systems available
- 7-language coordinator team; Taksim location for easy hotel/transport
Points to weigh
- 0 verified reviews in SmileJet DB across 50 submitted reviews
- One review documents abandoned root canal mid-treatment leading to tooth loss
- Third-party 2025 report: hygiene concerns and sinus perforation post-implant surgery
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 525 reviews
Amazing experience from start to finished. I had my teeth treated in Budapest/ Warsaw and London but the treatment in this Clinic 10 out of 10. I had implants/ crowns/ root canal and also extraction done . I can't fault anything. I think …
Reply from the clinic
Thank you for your kind words! We're so glad to hear you're happy with your treatment and that you can smile confidently now. Dr. Sakin, Dr. Gizem, and Soheila truly appreciate your feedback. It was a pleasure taking care of you! Citydent İstanbul İmplant
We have been for a dental cleaning with my boyfriend and the process was super rushed and not very well done. Usually it takes at least 30 minutes and I spent a maximum of 10 minutes in the room. Also had to tell the doctor to clean better …
Reply from the clinic
Dear Tamara, Thank you for sharing your feedback about your experience. At Citydent, we prioritize patient satisfaction and transparency. We would like to address the points … More
I recommend CITYDENT clinic and their services to anyone wanting first class service and professionals ! Dr. Sinan is a very experienced and good implantologist who placed implants for me and everything went great. I am delighted with the …
Reply from the clinic
Dear Juliana, We're truly grateful for your kind words and happy to hear about your positive experience with Dr. Benan İlayda Karaman, her assistant, and Dr. Sinan at … More
I had a great experience CityDent! The staff was very friendly, my doctors name was Huseyin and he took care of everything with care. The dental technician Eda was lovely and helped translate. Maha was great and overall an amazing experience!
Reply from the clinic
Hello Karlie, thank you for your wonderful feedback. It was really great having you in our clinic. Our first priority is your satisfaction. 🌸 …
Thanks so much for the excellent attention and very profesional treatment of Dr. ASLI and Assistan Mr. IBRAHIM
Reply from the clinic
Thank you for choosing our clinic with your trust. We are happy that another patient is satisfied with our work and efforts. Hope that your experience was like you wanted, and thank you for sharing your … More
it was a wonderful journey with citydental clinic , overall experience was 10/10 specially thanking Dr Mustafa and the entire staffs every one is just amazing. …
Reply from the clinic
You're welcome! You're welcome! You're welcome. We are so happy whenever a patient is happy. Thank you for sharing your honest experience with everyone.
Amazing experience with Ibrahim & Mustafa at City Dent Clinic in Istanbul.
My wife and me went to this clinic for implants from Canada. I've got a full mouth restoration, my wife got 4 implants. Surgeon Dr. Berkay, dentist Dr. Gizem and Dr. Asli have done great jobs! …
Reply from the clinic
Thank you, We are happy to have been able to provide you with such a positive experience. We look forward to welcoming you back. Citydent Istanbul implant, … More
Because we needed a quick solution for my mother because her temporary teeth were no longer holding. We could easily go to this dentist office and get help. We are grateful for the great advice and that it was finished within 2 days. Thanks to the practice and especially Dr. Gizem Tabar and her dental assistant!
Reply from the clinic
Sharing your honest experience with everyone is something that we are grateful for. We are here to help every patient with their problems. Your satisfaction is our happiness.
UPDATE: After I left this review, the team magically started responding again. They did follow up and I eventually received a refund. So for that reason I am giving an additional star, and that's all as I still believe it is deceitful and …
Reply from the clinic
Hello. When you came to us, we tried to help you and fixed your retainer. Normally, we do not perform such work, especially on crowns that we did not originally create, because the problem might lie with the crown itself. Even though we use … More
Got three fillings today at this clinic, very very satisfied and happy, the dentist was incredibly skilled and professional and I want to thank the assistant and receptionist amine for being very helpful, kind and hospitable, the price was also reasonable. Great experience, I recommend this dental clinic
Reply from the clinic
Thank you for your great feedback! We’re happy to hear you had a positive experience and appreciate your recommendation. Looking forward to seeing you again! … More
Emergency visit while on vacation in Istanbul - super fast, courteous, and excellent dental service provider. Better than my previous dentist in USA. Troublesome tooth was given a root canal and filling in one session, no pain. Some English-speaking staff. I could not be happier! Thank you, everyone at Citydent.
Reply from the clinic
Everyone at Citydent is happy to see that our patients are satisfied with our efforts. Your satisfactions are what motives us to continue our work. Thank you for your comment.
I want to express my gratitude to Citydent staff and everyone who helped me with my care. I would like to give a big shoutout to Dr Benan who are experts and truly professional in the field. I had important installed. She did everything …
Reply from the clinic
Thank you so much for sharing your experience with everyone here. We are happy that another patient went satisfied from our clinic. Your satisfied faces are what motives us to continue with our efforts.
Huseyin Eda and Diana were my doctors, they were really professional and supportive. I completely happy and recommend them to others.
Reply from the clinic
Thank you for your comment and we wish you healthy days. Citydent İstanbul
Sehr empfehlenswert:-). Dr. Berkay sakin und das Team. :-)) Dlovan and şeyma. …
Reply from the clinic
Dear Anne Hermeling, thank you for your positive feedback and recommendation. We are delighted that you were satisfied with Dr. Berkay and our team. At Citydent Istanbul, our goal is to provide first-class treatment to every patient. Your smile is our greatest reward. Best regards!
The CITYDENT and their team are the best in Istanbul, I'm fortunate to have an excellent dentist Dr Nevra and her assistant Sude who make every visit a positive experience, I truly appreciate their professionalism and dedication to patient care.
Reply from the clinic
Thank you, We’r happy to have been able to provide you with such a positive experience. We look forward to welcoming you back. … More
Super happy with the work that Dr betül arkan and miss ebru did!! Love my new smile!! -James
Reply from the clinic
Thank you so much, James! We're thrilled to hear you're happy with your new smile. Dr. Betül Arkan and Miss Ebru will be so pleased to know you’re satisfied with their work. Wishing you all the best!
I am very pleased with how the result came out. Thank you to Dr Sinan and assistant very kind and friendly and helpful I recommend to everyone trying to sort their teeth out to go to them.
Reply from the clinic
We are always ready to welcome any patient who has any questions or any confusions. We thank you for your kind comment.
I visited this clinic for the first time and was a bit worried but everything went smoothly and nice. The staff is very friendly, prices are reasonable. Also location in city center. I highly recommend 👍 …
Reply from the clinic
Thank you, we’re happy to hear that you had a positive experience. We truly appreciate your recommendation and look forward to welcoming you again! … More
Citydent is a very professional and attentive to patient needs. They solved all my problems. I never worry about forgetting my appointments, Ms. Ilknur is always updating/reminding me :) I recommend everyone that clinic for the ones have …
Reply from the clinic
Thank you for your kind comment. Don’t forget to attend your annual checks :) have a great day! Citydent İstanbul Dental Clinic
Absolutely incredible work on my two chipped front teeth by Dr. Mustapha Nabti!! I highly recommend. He gave me back a smile I haven't had in years. Thank you!!
Reply from the clinic
You're always welcome. Thank you for your compliments, we will make more efforts to make you happy.
Great experience, they were all welcoming and professional. A big thank you to Dr Emirhan and his assistant Ersa. Excellent service from Ayda coordinator understood and spoke great English.
Reply from the clinic
Thank you for your kind words! We’re happy to hear you had a great experience with Dr. Emirhan, Ersa, and Ayda. Looking forward to seeing you again! … More
Last week ı went to cıtydent clinic for get a filling and tartar.scaling. Dr. Çagdas Aycan examined me he is very profesional and debonair. I dıd not feel any pain during the treatment. We went trough the whole process ın a healthy with his assistant Mrs. Ikbal .I recommend ıt to everyone .
Reply from the clinic
Thank you so much for your kind words! We’re happy to hear that you had a comfortable and painless experience. Dr. Çağdaş, Mrs. İkbal, and our entire team truly appreciate your recommendation. Looking forward to welcoming you again in good … More
Dr.Asil Assistant Dondu I’ve had best experience with doctor, he has done a great job filling my two teeth. I really appreciate their hard working.
Reply from the clinic
Dear Sayeda, Thank you for sharing your positive experience with Dr. Asil and Assistant Dondu at CityDent Istanbul. We're delighted to hear that you're satisfied with the dental work on your two teeth. Your appreciation means a lot to us, … More
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