Patients
Reviews of BeDental.
Hanoi, Vietnam. 216 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
BeDental is a well-established multi-branch dental network in Hanoi and Ho Chi Minh City with named specialist dentists, CBCT capability, and strong price competitiveness for implants and veneers. The clinic draws genuine international patients but review authenticity is undermined by zero verified reviews, confirmed staff solicitation, and a near-uniform 5-star pattern across 216 reviews. Tourists seeking implants or full-arch work will find competent specialists and logistics support, though the inflated review profile warrants cautious cross-referencing.
Authenticity
5/10Baseline 7: real multi-branch clinic, named doctors, website, operating since 2012. 0 verified out of 50 reviews + staff-solicited ratings confirmed = medium manipulation deduction -2. Final 5.
Treatment quality
5/10Baseline 7: specific Lava veneers, Dentium implants, 5yr durability report. Medium manipulation -1, one unresolved 2-star filling complaint -1. Final 5.
Cleanliness
6/10Baseline 6: modern facilities, regular upgrades noted by repeat patients, Ministry of Health cert only, no JCI/ISO. Final 6.
Team
6/10Baseline 7: 4 named dentists with certs (Invisalign Gold 2, NEOBIOTECH Korea, 2000+ implant cases). Experience years inconsistent across sources -1. Final 6.
Price value
8/10Implants $635-975, All-on-4 ~$6.4k, veneers ~$134, cleaning $12. Dentium implant confirmed by patient at ~$720. Strong value vs Western prices. Final 8.
Tourist suitability
7/10Free airport pickup/dropoff, English/Chinese/Russian/Japanese/Korean multilingual, CBCT available, 7AM-8PM daily, Hanoi and HCMC branches, hotel recommendations. Final 7.
What comes up well
- Free airport pickup/dropoff and multilingual staff (English, Chinese, Russian)
- Implants from $635, All-on-4 from $6,365 - strong value vs Western pricing
- 4 named specialist dentists including Invisalign Gold 2 certified orthodontist
- CBCT/3D scanning available on-site ($23)
- Open 7AM-8PM daily across 4 branches in Hanoi and HCMC
Points to weigh
- 0 verified reviews out of 50 fetched; staff explicitly asked patients to leave ratings
- Experience years for same doctors inconsistent across clinic website and third-party listings
- No JCI or ISO accreditation; only Ministry of Health registration cited
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 216 reviews
The doctor is very good at soothing children. My child was crying and fussing, but the dentist made jokes to make the child laugh and let the doctor fill the cavities. The procedure was quick and professional. Very suitable for children's dental examination.
I started my orthodontic treatment at Bedental last year. The doctor said my case was complicated and might take up to two years to complete, but by the ninth month I was already very satisfied because my teeth were already straight as I …
I booked everything prior to my trip from United States to Hanoi. They were Great start to finish and very informative. Price was great. I wanted 3 canine gold crowns and they exceeded my expectations.
Overall, the treatment is of high quality (as far as I can tell) and I am very happy with it. What is exceptional is the helpfulness and thoughtfulness of the doctor Hieb.One can tell that he really cares.
The clinic is very crowded with foreign customers coming to see the dentist. I bought a deal to remove tartar on the app deal today for only 99k, much more economical than paying directly …
super fast wisdom tooth extraction. My tooth is difficult and grows in crooked so it hurts a lot. The doctor pulled it out in a snap. I was introduced to this clinic by a friend and just as my friend said, the extraction was great.
One morning I went to the dentist and my teeth were aching. The doctor filled 12 teeth. Opening my mouth was a bit tiring but my teeth stopped aching.
I had a pair of wisdom teeth extracted at once. The doctor took an x-ray and said the wisdom teeth were horizontal and would swell a little. But after the extraction, I could still go to work as usual. The clinic has installment payment plans suitable for students.
I registered for braces at bedental 1 month ago. The doctor gave me detailed advice and I don't see many obstacles like everyone says. Braces here are having a promotion of 3 million discount and many gifts, very reasonable.
Thorough dental check-up. Good service, but the wait was a bit long. Overall, it was okay.
Tooth extraction here is smooth and painless, the doctor extracted quickly which made me satisfied
I really like this clinic because everything is as I expected. The room is bright, beautiful and smells like a hotel. When I arrived, it was a bit crowded so I had to wait 20 minutes. The customers here are mainly foreigners so their …
Lately, I've noticed my teeth are a bit stained and have a lot of tartar buildup, so I took the opportunity to visit the Thi Sach branch for a tartar removal and dental check-up. The experience was generally very good. From the moment I arrived, the staff were very helpful and everything was arranged quite quickly. The doctor was gentle and careful, so I didn't experience as much sensitivity as…
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I had worried beforehand. After the procedure, my teeth felt much cleaner and fresher. The clinic space was clean, airy, and quite comfortable. The location in the Thi Sach area was also easy to find and convenient to get to, so I think I'll return for regular dental check-ups.
I went to BeDental Dental Clinic for a check-up and filling, and my first impression was that the facility was very clean and professional. The address was quite easy to find, and there was a comfortable waiting area, so I didn't have to wait too long. The staff were gentle and explained the costs and my dental condition clearly before the procedure. The dentist was careful and performed the…
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procedure smoothly, so I didn't feel much discomfort. After the procedure, I was also given instructions on how to care for my teeth to keep them in good condition. The service was good, and the staff's attitude was excellent, so I was quite satisfied with my experience here.
This Thi Sach area has a pretty good dental clinic that I just experienced. I went there for cosmetic porcelain veneers, the dentist prepared my teeth very gently, causing minimal discomfort, and they fit perfectly right away without needing any adjustments. The nursing staff were also very attentive, giving me very thorough instructions on how to clean my teeth at home after the procedure. The…
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clinic was quiet and professional. After the procedure, I ate and went about my normal activities without any discomfort or pain. A very worthwhile place for you to visit and try.
I went for a teeth cleaning and had a very pleasant experience. Before, I was a little scared because I'd had some sensitivity elsewhere, but this time it was much better. The space was clean, and the equipment looked neat, so I felt quite reassured. It wasn't very painful during the procedure, just a slight discomfort. Afterwards, my teeth felt noticeably cleaner, and my mouth felt fresher. The…
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staff didn't try to sell me any extra services, which made me feel comfortable. I'll probably come back regularly.
Before, I always thought getting my teeth done would be painful and look unnatural, so I kept hesitating. But after experiencing it, I understand that a beautiful smile can truly change a lot ✨ From the consultation to the completion, everyone was very enthusiastic and gentle, so I felt extremely reassured 🤍 What I liked most was that the teeth fit my face perfectly, were bright white but…
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t still looked natural, not "fake" like I had feared 🦷 After getting my teeth done, I feel much more confident when communicating, taking pictures, or smiling and talking with people. These are just small changes, but they make me happier and love myself more 💫
The dental clinic provides excellent service. The doctors are highly skilled, and the staff are attentive and dedicated to customer care. Very good.
Beautiful teeth and a charming smile for Tet! 😁 As usual, every year I get my dental check-up and whitening done at BeDental Clinic with Dr. Khac Kien, the most handsome and caring dentist in the whole of Northern Vietnam. …
Very bad they made my teeth worse it was uncomfortable as a I felt a burning sensation on my lips… I left with yellower and textured teeth … brits avoid avoid avoid find a different one or do it at home
The clinic was quiet on a weekend morning. The wisdom tooth extraction cost 1.5 million VND. The staff and doctor were gentle. The extraction was very quick. However, my friend, who works in sales, drank beer and talked a lot after the extraction, and her tooth started aching, even though it was an upper tooth.
I had teeth cleaning and whitening, very positive experience and so happy with results, they discounted me as well
I had a great experience at this dental clinic in Hanoi. I walked in without an appointment and was able to get my teeth whitened the same day, which was incredibly convenient. The whole process was very efficient, and the staff were professional, friendly, and accommodating throughout. They were also very responsive and helpful on WhatsApp, making communication easy before and after my visit. I’m…
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m really happy with the results and would definitely recommend this clinic to anyone looking for quick, high-quality dental care in Hanoi.
I decided to come to this place because of the large number of positive reviews it has; however, my experience wasn't as good as I expected. I made a reservation the same day via WhatsApp because I wanted to get a dental cleaning, as I try to do once a year as part of my preventative care. When I arrived, the dentist checked my teeth and told me they were fine. He said they could do the…
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e cleaning, but not completely, since I have a fixed retainer on my lower teeth and that if they cleaned that area, they "could break it." This seemed strange to me, since no dentist had ever mentioned to me before that a professional cleaning could damage a fixed retainer. I also requested an X-ray to rule out any interdental cavities. They agreed, although I sensed some discomfort or a lack of willingness to grant my request. Ultimately, I decided not to get the cleaning done there because throughout the entire appointment I felt that the dentist didn't take his professional role seriously. Rather, they insisted I didn't even need a cleaning simply because the last one was a year ago and, visually, everything seemed fine. I went to another dentist nearby (City Dental Clinic), and the experience was much more satisfactory. They performed a complete cleaning without any problems, and the difference in my teeth was immediate.
Reply from the clinic
Hello Cat, First of all, we have carefully read your review, and we sincerely apologize that your experience at our clinic did not meet your expectations. We are truly sorry if the consultation process made you feel uncomfortable or not fully respected. Regarding the dental cleaning and your fixed braces, we would like to clarify that the dentist’s explanation was intended only to inform you of potential risks that may occur in certain cases, so that you could make a well-informed decision. It was never our intention to cause concern or to dismiss your request. We regret if the way this information was communicated felt unclear or came across as lacking goodwill. This certainly does not reflect our professional values or our commitment to providing the best possible care to every patient. Your feedback is very important to us and will help us improve our communication and consultation approach in the future. Thank you for taking the time to share your experience. We wish you good health and hope to have the opportunity to serve you better in the future.
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