Patients
Reviews of Alisa Dental.
Hanoi, Vietnam. 148 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.5 out of 10
Overall score
Alisa Dental is an established Hanoi clinic with CBCT, CAD/CAM technology, and two named dentists trained at Hanoi Medical University. Pricing is competitive and a limited number of genuine-seeming international patient reviews exist. However, the review pool shows significant manipulation signals - uniform 5-star across all 50 sampled reviews with zero verified and heavy use of template language - which substantially undermines trust signals for dental tourists.
Authenticity
4/10Baseline 6: website, named dentists, some specific reviews. -2 medium manipulation: 50/50 are 5-star, 0 verified, template language, duplicate reviewer name. Final 4.
Treatment quality
5/10Baseline 6: CBCT, CAD/CAM (Cercon HT/Lava Plus), Hiossen implants. Some specific outcomes in reviews. -1 manipulation reduces signal reliability. Final 5.
Cleanliness
6/10Baseline 6: CBCT and scanner imply modern fit-out. Multiple reviews cite clean facility. No negative hygiene mentions. No JCI. Final 6.
Team
6/10Baseline 6: Dr. Le Nho Chuyen (Hanoi Medical Univ, Italy 2024 exchange), Mr. Tien Dat Dang (implants). No board cert beyond degree verifiable. Final 6.
Price value
7/10Implants 13-35M VND (~$500-1400), crowns 6-9M VND (~$240-360). Competitive Vietnam pricing. Transparent price range published online. Final 7.
Tourist suitability
5/10Hanoi Cau Giay district, not primary tourist hub. Some English staff confirmed third-party. No airport transfer or intl coordinator found. Final 5.
What comes up well
- CBCT ConeBeam 3D and 5D scanner for implant planning
- CAD/CAM veneers and crowns using Cercon HT and Lava Plus
- Named implant specialist Dr. Le Nho Chuyen with international training
- Implant costs from ~$500-1400 USD per unit
- Price transparency: published ranges on website
Points to weigh
- Review manipulation: 50/50 sampled are 5-star, 0 verified, heavy template language and tagline-style reviews
- Duplicate reviewer name (Vu Nguyen Quoc Hoang) with separate review IDs
- No independent accreditation (JCI/ISO); Hanoi TV award is not a third-party quality certification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
I lost both my upper and lower teeth during the war, but I hadn't decided to get them fixed yet. After learning about Alisa, a reputable clinic with skilled and highly specialized doctors, my health has improved significantly. Many gifts included.
I lost 2 molars a long time ago so I went to get dental implants to chew better. It's true that I feel much more comfortable after finishing The doctor and staff are very enthusiastic and attentive. Reputable Will recommend to everyone
I am from Soc Son, came here to have 2 teeth done. A woman from the village recommended me Painless implant, good doctor, very friendly
I had many services done here, including root canal treatment, dental crowns, and IPL implants. They were excellent. My son had them done here first, and seeing how good they were, I followed suit.
Highly skilled doctor, enthusiastic support team working together with the top doctor. 10/10 for Alisa!
Very satisfied, the flight attendants were enthusiastic and the staff were dedicated. I will return for more services.
A day experiencing the services at Alisa Dental Clinic. From the reception staff, consultants, doctors, and assistants, everyone at the clinic works very professionally and attentively. You should definitely visit the clinic for services.
I just had a dental implant placed, and it lived up to the advertisements claiming it's painless. The doctor provided accurate advice, performed the procedure gently, and showed great care for the patient. It was my first dental procedure, and I'm very satisfied with the results and the staff at the dental clinic.
First time here and was introduced by a friend. But the receptionist and service were so unprofessional. The process was also ineffective. Waiting for a long time. Didn't know how to apologize to the customer or say anything.
Made an appointment 1 week in advance. When I arrived, they took the customer's information and told me to wait 5 minutes, then waited an hour without any examination or anything. The customer who came later also came in and was examined …
I heard some people say that the treatment here is good, the doctor is good. I had a cavity and it was removed but after a while it broke again so I came here to get a porcelain crown. It is comfortable to chew and works well. My husband had an American implant done without any problems, no pain, reputable
The dental clinic has excellent facilities and is very clean. The doctors are dedicated and the staff are enthusiastic.
My teeth are a bit discolored so I looked for a few dental clinics to choose from but found this one to be reputable and the service was very satisfying. I went to the clinic and got 2 porcelain veneers and some fillings …
The doctors are dedicated and the staff are friendly; it's wonderful.
The owner is very kind and treated me with great care. My teeth were fixed perfectly according to international standards
I felt very reassured having dental implants done here. The doctor was attentive, highly professional, and the staff were enthusiastic. I will recommend it to my friends.
Reply from the clinic
Dear Sir/Madam, Thank you for taking the time to give us a 5-star rating and for choosing Alisa Dental Clinic. Your satisfaction is our motivation to continuously improve the … More
Good dental implant, painless and safe I have had root canal treatment for several teeth and it has been very good
I've been here so well-cared for by the doctors, nurses, and staff! (~‾▿‾)~ I've been here twice already and will definitely recommend it to my friends and family!
Appointment at 9am but after 10am still have to wait :) Really waste of time
Reply from the clinic
Dear Sir/Madam, We are very sorry that your experience was not as expected, especially the long wait time. Alisa sincerely apologizes for this inconvenience. … More
good experience, everyone should try, will come back next time
Alisa Dental Clinic offers good IPL dental implants and gentle service.
service quality, facilities are super good, doctors, support staff and receptionists are all extremely friendly and gentle heh
To evaluate whether a dental clinic is good or not, in addition to the doctor, the facilities, the services provided and most especially the customer experience, because after all, the person who can give the most impartial assessment is …
The staff and doctors were very enthusiastic. The facilities were excellent 😍 …
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