Patients
Reviews of Adenla Dental.
Da Lat, Vietnam. 64 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Đà Lạt clinic (not HCMC as listed) led by Dr. Han, praised for precision RCT, porcelain crowns, and fillings. Strong international patient base: Australian Paul Jackson (broken tooth crown 3M VND, English interpreter, 3-day turnaround), three Russian/CIS patients including walk-in emergency on Jan 2nd. Manager translates; umbrella-in-rain hospitality. Two duplicate review pairs penalize auth. One undisclosed X-ray fee complaint (500k VND). No treatment failures.
Authenticity
3/10No website → max 5. Хазрат Гизатуллин: identical review submitted twice (IDs 300453 + 130064) → Light -1. Hán Đỗ: identical porcelain crown review submitted twice (IDs 300495 + 130099) → Light -1. Score: 3.
Treatment quality
7/10Dr. Han: RCT, porcelain crowns (color-matched, comfortable chewing), fillings near pulp, extractions. Paul Jackson: broken front tooth temp+perm crown 3 days. Orthodontics completed without unexpected costs. Dentures confirmed. No failures. Baseline 7.
Cleanliness
8/10Consistent 'clean, modern equipment' across multiple detailed reviews. Paul Jackson (AU): 'professional, respectful and clean.' Score: 8.
Team
9/10Dr. Han extensively praised for gentleness, detailed consultation, follow-up. Manager provides English translation for foreigners. Consultant Vy named. Roman given umbrella in rain. Хазрат given free bite adjustment. Exceptional hospitality. Score: 9.
Price value
7/10Crown 3M VND ($180 AUD per Paul Jackson). Orthodontics 'no unexpected costs.' Blood donation VIP programs. Hang Hoang: 500,000 VND X-ray charged without prior disclosure, while others accepted patient-brought X-rays → Light -1. Score: 7.
Tourist suitability
8/10Đà Lạt secondary tourist hub baseline 5-8. Paul Jackson (Australia), Valentina Evtiukhina (Russia), Хазрат Гизатуллин (Russia/Central Asia), Roman confirmed. English interpreter. Walk-in Jan 2nd emergency. Score: 8.
Points to weigh
- Short description incorrectly states 'Ho Chi Minh City' — clinic is in Đà Lạt (coordinates + reviewer confirms 'best in Da Lat')
- Undisclosed 500,000 VND X-ray fee charged without prior mention (Hang Hoang, 1-star)
- Two duplicate review pairs (Хазрат Гизатуллин, Hán Đỗ)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 64 reviews
The doctor is very enthusiastic and the customer care staff is very good, will continue to follow and support. Thank you to everyone, especially the doctor who has always given thoughtful instructions and brought beautiful smiles to customers, so coming to this place is great 👍 …
The doctor was enthusiastic, and the staff were attentive. I will come back.
The receptionists, Vy and Hanh, were very lovely and took excellent care of the customers. I felt very comfortable eating after my dental work. Thank you, dental clinic.
The receptionist is cute and very attentive. The doctor does the procedure painlessly ❤️❤️
The staff were enthusiastic and attentive. The service quality was excellent. The doctor provided thorough consultations and performed the procedures carefully.
EN / RU 👇 Last week I came to this dentistry with a sore tooth, it was January 2nd. I …
Just had a filling replaced at Adenla. Very competent, professional and kind staff. The dental surgery is clean and modern. Prices are very reasonable . Would recommend - I’ll be returning for check-ups and cleanings in the future.
The dental service is of good quality, and the staff are very helpful.
The dentist was very gentle and gave clear and specific advice. Overall, I'm satisfied. Will recommend to friends and relatives.
Friendly staff, enthusiastic and caring doctors, I will come back.
Modern facilities and equipment, dedicated doctors, and a very satisfying customer service team – everyone should give it a try! ❤️💋💋 …
My first time getting my teeth done at this dental clinic was very satisfying. From the receptionists and assistants to the dentists, everyone was lovely and enthusiastic. After I finished, they called to follow up, which I really appreciated. 10/10 for this dental clinic! I will definitely recommend it to my friends and family ❤️
The customer service is terrible. Before the female receptionist took over, there was a male receptionist who was very good at taking care of customers, checking on them after their dental work. But now, once the work is done, that's it; they don't call or text even once. Their attitude towards customers is indifferent.
Reply from the clinic
Dear Dental Clinic, we are very happy that you have left your comments. First of all, we would like to apologize for this incident. We would like to receive your comments and will make adjustments to better serve our customers. Could you please let us know your name and what services you have used at the Dental Clinic so that we can find your records and find a better solution for you?
Excellent service, enthusiastic and helpful staff. The doctor was gentle and painless. I will recommend this to my friends and family ❤️
The dental clinic is great, everyone. The doctors are cheerful and enthusiastic, the staff is attentive and cheerful, so come and experience it and you will be addicted hehe.
I had an implant done here, very smooth and painless
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